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Can italian healthcare administrative databases be used to compare regions with respect to compliance with standards of care for chronic diseases?

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to Compare Regions with Respect to Compliance with

Standards of Care for Chronic Diseases?

Rosa Gini1,2*, Martijn J. Schuemie2, Paolo Francesconi1, Francesco Lapi3, Iacopo Cricelli4, Alessandro Pasqua4, Pietro Gallina5, Daniele Donato5, Salvatore Brugaletta6, Andrea Donatini7, Alessandro Marini8, Claudio Cricelli3, Gianfranco Damiani9, Mariadonata Bellentani10,

Johan van der Lei2, Miriam C. J. M. Sturkenboom2, Niek S. Klazinga11

1 Agenzia regionale di sanita` della Toscana, Florence, Italy, 2 Department of Medical Informatics, Erasmus Medical Center, Rotterdam, The Netherlands, 3 Societa` italiana di medicina generale, Florence, Italy,4 Genomedics, Florence, Italy, 5 Unita` Locale Socio Sanitaria Padova, Padua, Italy, 6 Azienda Sanitaria Provinciale Ragusa, Ragusa, Italy, 7 Assessorato Politiche per la Salute, Bologna, Italy, 8 Zona Territoriale Senigallia, Senigallia, Italy, 9 Universita` Cattolica del Sacro Cuore, Rome, Italy, 10 Agenzia Nazionale per il Servizi Sanitari Regionali, Rome, Italy,11 Academic Medical Center, University of Amsterdam, Amsterdam, The Netherlands

Abstract

Background:Italy has a population of 60 million and a universal coverage single-payer healthcare system, which mandates collection of healthcare administrative data in a uniform fashion throughout the country. On the other hand, organization of the health system takes place at the regional level, and local initiatives generate natural experiments. This is happening in particular in primary care, due to the need to face the growing burden of chronic diseases. Health services research can compare and evaluate local initiatives on the basis of the common healthcare administrative data.However reliability of such data in this context needs to be assessed, especially when comparing different regions of the country. In this paper we investigated the validity of healthcare administrative databases to compute indicators of compliance with standards of care for diabetes, ischaemic heart disease (IHD) and heart failure (HF).

Methods:We compared indicators estimated from healthcare administrative data collected by Local Health Authorities in five Italian regions with corresponding estimates from clinical data collected by General Practitioners (GPs). Four indicators of diagnostic follow-up (two for diabetes, one for IHD and one for HF) and four indicators of appropriate therapy (two each for IHD and HF) were considered.

Results:Agreement between the two data sources was very good, except for indicators of laboratory diagnostic follow-up in one region and for the indicator of bioimaging diagnostic follow-up in all regions, where measurement with administrative data underestimated quality.

Conclusion:According to evidence presented in this study, estimating compliance with standards of care for diabetes, ischaemic heart disease and heart failure from healthcare databases is likely to produce reliable results, even though completeness of data on diagnostic procedures should be assessed first. Performing studies comparing regions using such indicators as outcomes is a promising development with potential to improve quality governance in the Italian healthcare system.

Citation: Gini R, Schuemie MJ, Francesconi P, Lapi F, Cricelli I, et al. (2014) Can Italian Healthcare Administrative Databases Be Used to Compare Regions with Respect to Compliance with Standards of Care for Chronic Diseases? PLoS ONE 9(5): e95419. doi:10.1371/journal.pone.0095419

Editor: Claudio Moretti, S.G. Battista Hospital, Italy

Received July 27, 2013; Accepted March 27, 2014; Published May 9, 2014

Copyright: ß 2014 Gini et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

Funding: This study was funded by the project named "La Valutazione dei nuovi modelli organizzativi della Medicina Generale", acronym VALORE, funded by the Italian Ministry of Health in the context of regular health research (art.12-bis, d. lgs. 502/1992) and by the project named "Integrazione dei contenuti informativi per la gestione sul territorio di pazienti con patologie complesse o con patologie croniche", acronym MATRICE, funded by the Italian Ministry of Health in the framework of the MATTONI Program. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript. Competing Interests: Genomedics is a commercial company, and authors IC and AP are employed by this company. Author FL is also a consultant for this company as well as a consultant for Agenzia regionale di sanita` della Toscana. Author MJS is no longer an employee of the Erasmus Medical Center of Rotterdam and is now employed by Janssen Research and Development LLC, which is a commercial company. This does not alter the authors’ adherence to all the PLOS ONE policies on sharing data and materials.

* E-mail: rosa.gini@ars.toscana.it

Introduction

Primary care is specifically suitable to face the growing chronic disease epidemic in a sustainable way [1,2]. Therefore it is the object of novel attention and of innovative policies [3] which

specifically need health services research for timely effectiveness evaluation [4–7].

Many observational studies have been performed to evaluate the impact of innovative policies in primary care, for instance alternative rewarding policies for General Practitioners (GPs) in

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Ontario [8] or incentives for the introduction of Electronic Health Records in the United States [9,10]. Such studies use administra-tive data to obtain evidence on the impact of policies in a inexpensive, timely and reproducible fashion [11]. Indicators measuring compliance with standards for management of chronic diseases were used as outcomes in those studies, similar to the clinical indicators of the Quality and Outcome Framework of the UK National Health System [12], such as regular prescription of recommended therapies and regular diagnostic follow-up. How-ever, concerns have been raised that such indicators estimated on the basis of administrative databases might not reflect the actual compliance of standards in the population bearing the disease, as methods to identify patients from administrative data, rather than clinical information, might lead to biased samples. Studies addressing this issue have obtained contradictory findings [13,14]. As a result of those concerns, comparison of quality of primary care between regions or countries is generally performed by means of hospitalization rates for the so-called ambulatory care sensitive conditions [15], which are readily obtained from administrative databases but do not require identification of cohorts of patients with a specific condition. However the relationships between quality of primary care and avoidable hospitalization is complex and population-based trends can be confounded by socioeconomic factors [16], by prevalence of morbidity or general hospitalization habits [17].

In Italy, the VALORE Project was the first national-level study which evaluated a national policy in primary care by using administrative healthcare data for calculation of indicators of compliance [18]. This paper presents the validation study on the reliability of administrative databases in estimating such indicators.

Materials and Methods Ethics

No identifiable human data were used for this study. The dataset used in the study is not openly available. According to the Italian law on data confidentiality (decree 196/2003), permission to use individual-level data, albeit non-identifiable, must be granted by the institutions which bear the responsibility of the custody of the data. Permission to use data extracted from administrative databases for the VALORE project was granted to Agenzia regionale di Sanita` della Toscana by ULSS 16 Padova (Veneto region), ASP 7 Ragusa (Sicily region), Assessorato Politiche per la Salute Emilia Romagna (Emilia Romagna region), Zona Territoriale Senigallia (Marche region), which are respon-sible for the custody of the data of the corresponding populations. Agenzia regionale di sanita` della Toscana (Tuscany region) is enabled by a regional law (40/2005) to use Tuscan data for research purposes. Approval for use of encrypted and aggregated data from the HSD was also obtained from the Italian College of General Practitioners.

Setting

Italy has a tax-based, universal coverage national health system organised in three levels: national; regional (21 regions); and local (on average 10 Local Health Authorities per region). Healthcare is managed for every inhabitant by the Local Health Authority where she has her regular address [19]. Coordination of primary care within a Local Health Authority is performed at a smaller geographical level called Health District [18]. Every Italian inhabitant is entitled to choose a GP, although parents might opt for a specialist paediatrician instead for their children, up to the age of 15. Therefore, each inhabitant from the age of 16 onward is specifically associated with a GP. GPs are the

‘‘gatekeepers’’ of the system, meaning that only upon GP prescription can specialist encounters be obtained free of charge. Dispensing of drugs or administration of diagnostic procedures can be obtained free of charge upon prescription of either a GP or a specialist physician employed by the healthcare system [19].

The five regions which contributed data to the VALORE validation study were: Veneto (A, Northern Italy), Emilia Romagna (B, Northern Italy), Tuscany (C, Central Italy), Marche (D, Central Italy) and Sicily (E, Southern Italy).

Study design

The VALORE project had selected several indicators to measure compliance with standards of care for diabetes, IHD and HF. In each region from the pool of regional GPs two convenience samples of groups of GPs were extracted and included in the validation study. In each regional pair, GPs of one sample had indicators computed from administrative data-bases, GPs of the other from their own clinical databases. Measurements of indicators were compared within and between regions.

The true values of an indicator across all the GPs in a region are an unobservable distribution. The rationale of this study design is based on the assumption that if measurements performed with two different methods in two different samples of GPs provide similar results, the likelihood that they both measure the true distribution is higher than the likelihood that they systematically make the same mistakes across different regions.

Data collection: sample of GPs with administrative-based measures

The national Italian government has mandated since the early Nineties collection of healthcare administrative data across the whole country. The healthcare activities which are mandated to be reported to the government have progressively expanded, from inpatient care [20] to drug dispensings and diagnostic tests [21]. Moreover an inhabitant registry is maintained by each Local Health Authority, where the GP chosen by the inhabitant is recorded, as well as other information, such as gender, birth date, date of entry in the territory of the Local Health Authority, date of exit from the territory [21]. However, outpatient diagnoses are not recorded in health administrative databases yet. Therefore cohorts of patients with chronic diseases must be selected by means of disease-specific longitudinal algorithms involving hospital dis-charges diagnoses, drug and/or other healthcare services utiliza-tion.

In each region, a convenience sample of Health Districts was chosen. All the GPs serving in those Health Districts were identified from the inhabitant registries of the corresponding Local Health Authorities and included in the sample. The healthcare administrative data of the whole population who chose a GP in this sample was loaded in the VALORE database. Patients aged 16–95 with diabetes, IHD and/or HF at the index date 1/1/2009 were detected by means of ad hoc algorithms based on past healthcare received. More details on this process are described elsewhere [22]. Indicators were computed during a one-year follow-up by linking the cohorts to the administrative databases of drug dispensings and diagnostic tests.

GPs were excluded from the samples if they had less than 300 persons registered or less than 4 patients with the disease, as indicators computed on small numbers were considered to be non robust.

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Data collection: sample of GPs with clinical-based measures

The samples of GPs with clinical-based measures were drawn from the Health Search CSD Longitudinal Patient Database (HSD), a longitudinal observational database that is representative of the general Italian population. HSD was established in 1998 by the Italian College of General Practitioners and, at the time when the study was conducted, it contained data from from more than 800 GPs throughout Italy, covering a total population of around 1.2 million patients [23]. The GPs participating in HSD all use the same information software, in which they record demographic information, visits and referrals, diagnoses, drug and diagnostic tests prescriptions and clinical information of their patients. They are accepted as participants in HSD if their records are arguably complete, i.e. the prevalence of the principal diseases measured from their records is comparable with the expected prevalence of the general population. For this study, data from the 190 GPs practicing in the five regions of the VALORE project were used. The study population comprised patients aged 16-95 who had been registered with the GP for at least two years and were alive on 1st January 2009. Patients with diabetes, IHD and/or HF at the index date 1/1/2009 were detected by means of algorithms based on recorded diagnosis, which is described in detail elsewhere [22]. Indicators were computed from the prescribed drugs or diagnostic tests.

Indicators

The indicators that were included in the study are shown in Table 1, and are classified as therapy indicators (for IHD and HF only), laboratory diagnostic tests, and bio-imaging diagnostic tests (HF only). All the indicators were based on clinical guidelines for the management of the disease that recommended regular therapy and yearly testing, respectively. The standard for a therapy recommendation was considered to be compliant with when at least two dispensings (in VALORE) or prescriptions (in HSD) were recorded in 2009, at least 180 days the one from the other. The standard for a diagnostic recommendation (laboratory or bioima-ging) was considered to be achieved when at least one test was performed (in VALORE) or prescribed (in HSD) during 2009.

Statistical analysis

In each sample the number of GPs, the number, age and gender distribution of patients aged 16+, and the average number of patients per GP were computed, both for the general population and for the population with each of the diseases. Differences in the variables within each regional pair of samples were tested either by a two-tail difference in means or a Chi-square test.

For each GP indicators were computed as percentage of patients who were compliant with the recommended standards of care. The distribution of the indicators of each regional pair were represented in a box-plot. To test whether each pair of

measurements was drawn from the same distribution, the non-parametric Wilcoxon-Mann-Whitney two-sample statistic (also known as Wilcoxon rank-sum statistic) was performed in each region and for each indicator. In a sensitivity analysis, the test was repeated for achievements of standards in patients aged 45–74 years.

Data management and data analysis were performed with Stata 10.1.

Results

Of the 1671 GPs serving in the Health Districts participating to the VALORE study, 1501 (89.8%) had enough registered patients and entered the study. Few GPs were discarded from the disease-specific studies because they had less than four patients, the maximum was the 7% of GPs in region A in the HF study. All the 190 GPs in the HSD sample entered the study.

The description of the study population is shown in Table 2. Every HSD sample contained less GPs than the VALORE sample. The GPs in the HSD sample had a bigger registered population on average in all the five samples (range in HSD: 1238–1431, range in VALORE: 925–1223). The average number of patients per GP was higher in HSD GPs as well for diabetes (range in HSD 92.0– 107.5, range in VALORE: 55.9–81.6) and IHD (range in HSD: 50.8–78.6, range in VALORE: 40.0–61.9), but for HF the numbers were similar in the two groups (range in HSD: 13.7– 22.2, range in VALORE: 12.8–20.0). Age distribution was different within all pairs in all the populations, and the VALORE samples were older except in region B. Women were slightly more represented in the VALORE populations, except again in region B and in region E. This difference in gender did not show up in diabetic patients and was not consistent across regions in IHD and HF patients.

Figure 1 shows the box-plots of the pairs of distributions of the crude values of each indicator. A qualitative examination of the box-plots detected that distributions are very similar within the pairs. A notable exception are laboratory measurements in region E and bio-imaging test in all the regions, and VALORE showed lower values in all cases. The geographical trends, represented by orderings of the median values of the distributions, were similar between regions when measured in either data source, but less so in the case of the bio-imaging test.

Table 3 shows the results of the Wilcoxon-Mann-Whitney tests. Among therapy indicators the test found no differences in the distributions, with the exception of the samples in region C and, for HF only, region A, and the VALORE samples had higher values. The test confirmed that the distributions for all the laboratory diagnostic indicators of region E were different. Among diabetes the test detected slightly different distributions in three regions in either of the indicators, and in the IHD indicator region C and B had different distributions. The test confirmed that the only indicator of bio-imaging testing resulted in incoherent

Table 1. List of indicators.

Therapy ($2 dispensations per year, distance .180 days)

Laboratory diagnostic test ($1 per year)

Imaging diagnostic test ($1 per year)

Diabetes Creatinine, Glycated emoglobin

IHD ACE inhibitors, Antithrombotics Total colesterol

HF ACE inhibitors, Beta-blockers Ecocardiogram

Indicators for the care of chronic diseases selected by the VALORE project and included in the validation study. doi:10.1371/journal.pone.0095419.t001

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Table 2. Study population. AB C D E HSD VALORE p HSD VALORE p HSD VALORE p HSD VALORE p HSD VALORE p General population N G P 5 0 1 40 38 619 2 8 484 17 56 57 202 N population 6 7314 156516 54384 757163 34666 447577 23439 55992 75299 220843 N registered per GP 1346.3 1118.0 , 0.001 1 431.2 1 223.2 , 0.001 1238.1 924.7 v 0.001 1378.8 999.9 v 0.001 1321.0 1093.3 v 0.001 Female 52.7 54.5 , 0.001 5 3.6 51.4 , 0.001 52.5 54.2 v 0.001 51.1 52.0 v 0.05 52.8 50.9 v 0.001 Ageband 16–44 4 2.7 3 7.9 , 0.001 3 7.4 42.3 , 0.001 38.8 33.4 v 0.001 43.5 35.6 v 0.001 47.7 43.7 v 0.001 45–64 3 2.4 3 4.5 3 2.4 31.5 32.4 35.6 31.7 33.9 30.9 32.2 65–74 1 3.0 1 4.2 1 4.7 12.9 14.2 15.9 11.8 15.0 10.9 12.4 75–84 8.8 9.8 11.1 9.6 1 0.7 11.4 9.4 11.4 8 .0 8.9 85–95 3.0 3.6 4.3 3 .7 4.0 3.8 3.7 4 .1 2.4 2 .8 Diabetes N G P 5 0 1 37 38 619 2 8 484 17 56 57 202 N p atients 4986 9122 4085 39138 2 577 28872 1793 3132 7095 16490 N registered per GP 99.7 66.6 , 0.001 1 07.5 63.2 , 0.001 92.0 59.7 v 0.001 105.5 55.9 v 0.001 124.5 81.6 v 0.001 Female 45.2 46.7 0.089 4 6.0 47.1 0.193 48.3 49.3 0.313 46.4 47.5 0 .454 51.4 50.8 0 .388 Ageband 16–44 5.2 6.4 , 0.001 3 .6 5.7 , 0.001 4.0 5.2 v 0.001 5.6 5 .2 v 0.05 7.0 4 .3 v 0.001 45–64 3 2.0 2 5.5 2 9.2 27.3 31.8 26.6 31.7 26.8 37.0 30.5 65–74 3 2.3 3 0.4 3 1.4 28.7 30.4 30.1 28.7 29.7 27.9 29.9 75–84 2 2.8 2 7.2 2 6.9 27.1 25.9 28.5 24.7 27.6 22.7 26.9 85–95 7.7 10.6 8.9 1 1.2 7.9 9.6 9.4 10.8 5 .5 8.4 IHD N GP 50 137 3 8 6 19 28 484 17 56 57 201 N p atients 2538 6041 2985 38324 1 584 19366 1070 2622 3581 9782 N registered per GP 50.8 44.1 , 0.05 78.6 61.9 , 0.001 56.6 40.0 v 0.001 62.9 46.8 v 0.001 62.8 48.7 v 0.001 Female 38.1 41.9 , 0.05 40.4 45.2 , 0.001 39.4 42.0 v 0.05 40.7 39.9 0 .669 39.6 40.0 0 .657 Ageband 16–44 2.2 1.1 , 0.001 1 .1 1.1 , 0.001 1.1 0.9 v 0.001 1.3 1 .1 v 0.001 3 .2 1.8 v 0.001 45–64 2 2.5 1 5.4 2 0.3 15.3 18.9 16.0 23.5 15.5 28.3 19.9 65–74 3 1.0 2 4.1 2 9.7 23.0 28.6 25.6 28.8 23.8 30.0 26.8 75–84 3 1.8 3 5.9 3 4.1 36.3 35.3 36.9 32.2 36.2 29.0 34.9 85–95 1 2.5 2 3.5 1 4.8 24.4 16.1 20.7 14.2 23.4 9 .5 16.5 HF N G P 4 7 1 30 38 605 2 6 479 17 54 53 197 N p atients 664 2 110 8 42 12107 3 95 6577 296 692 726 2794 N registered per GP 14.1 16.2 0.080 2 2.2 20.0 0.150 15.2 13.7 0.229 17.4 12.8 v 0.05 13.7 14.2 0 .642

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measurements in all but one region. Restricting the distributions to age-specific indicators (45–74) improved the comparability of the distributions of the therapy indicators of HF, and left unchanged the comparability of the other indicators.

Discussion

Even though in Italy the data items to be collected in health administrative databases are mandated by the central govern-ment, and the resulting central databases are therefore formally homogeneous, data collection takes place locally. Italy is characterized by long-standing regional differences in general and in healthcare in particular [24]. Therefore it is possible that inaccurate local data collection processes hamper data quality and completeness, and in particular quality of personal identifiers that allow for record-linkage. Moreover, outpatient diagnosis are not among the data items collected, therefore identification of cohorts of patients with chronic diseases must rely on algorithms linking inpatient diagnosis with drug and other healthcare services utilization. Inhomo-geneous quality of personal identifiers and completeness of recordings might lead to inhomogeneous accuracy in defining cohorts of patients and in identifying healthcare services that they access. This in turn might result in non-comparable measures of compliance with standards of care for chronic diseases.

This study addressed this concern by comparing such measures with measures obtained from a different data source, in five Italian regions. The database which was chosen as a comparator collects clinical data from GPs, and is therefore complementary to the healthcare administrative data.

The results show that administrative databases provide reliable estimates on regional level. Indeed, the four therapy indicators had the same distribution within the pairs of regional samples in the large majority of cases. The same was observed for the three diagnostic indicators except in one region, where the distributions were systematically different. The only bio-imaging indicator had different distributions within pairs. Geographical trends between regions were consistent across the two data sources. This provides evidence that the two data sources both estimate the same population distribution, thus supporting the use of indicators computed on health administrative databases for comparisons between regions.

It was not possible to obtain measurements from the two data sources on the same samples of GPs. This was partly due to the fact that the identity of the GPs belonging to the database HSD is confidential. Moreover, data linkage at individual or even GP level between different data sources had legal implications in terms of privacy regulations and the procedures needed to obtain permissions for such data collection [25] could not be managed in the context of the VALORE Project.

Therefore, observed differences in the distributions might be attributable to the composition of the following main effects: (a) due to non-random selection of the two samples, the GPs in the two samples were qualitatively different with actually different performance; (b) due to the different selection process that was conducted in the two type of data sources, the cohorts of patients of the two samples were qualitatively different subpopulations of the actual patients, which actually received different care; (c) difference in measurement, and HSD was likely biased (d) difference in measurement, and VALORE was likely biased. In the following paragraphs we provide plausible explanations to disentangle the effect (d), which is the object of this study, from (a), (b) and (c). It is a limitation of this study (see Limitations

Table 2. Cont. AB C D E HSD VALORE p HSD VALORE p HSD VALORE p HSD VALORE p HSD VALORE p Female 45.8 55.4 , 0.001 5 6.3 51.8 , 0.05 5 0.6 45.7 0.058 50.7 50.7 0 .989 53.7 48.0 v 0.05 Ageband 16–44 0.5 0.7 , 0.001 0 .8 1.1 0.504 1.3 1.1 v 0.001 1.4 0 .3 0.253 1 .7 2.0 0 .671 45–64 1 3.0 7.4 10.2 9.0 8.4 13.5 10.1 8 .8 13.1 12.6 65–74 2 1.4 1 5.5 1 8.5 17.4 17.7 22.2 18.2 16.3 20.5 22.3 75–84 3 7.5 3 7.8 3 8.5 38.5 40.0 37.7 39.9 41.2 42.1 39.7 85–95 2 7.7 3 8.6 3 1.9 34.0 32.7 25.4 30.4 33.4 22.6 23.3 Description o f the GPs in the five (A, B , C , D , E ) p airs of samples (HS, measured by means o f clinical data, and VALORE, measured by means of healthcare adm inistrative data). D escription o f the general population they h ave in charge (general population), o f d iabetic patients (Diabetes), of patients with ischaemic heart disease (IHD) and o f p atients with heart failure (HF ). N GP: number of GPs in the study. N populations: n umber of inhabitants registered with the GPs in the study. N patients: total number o f p atients with the chronic disease registered with GPs in the study. N registered per GP: average n u mber of persons in charge to each GP, w ith test for d ifference in means within each pair. Female: percentage o f women in the population, with test for d ifference in means w ithin each pair. Age band: age d istribution o f the p opulation, with chi square test within each pair. doi:10.1371/journal.pone.0095 419.t002

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subsection) that some of the hypotheses we generated could not be tested. For cause (b), the main reference is the study by Gini et al, which found evidence that diabetic patients without therapy are less prevalent in the VALORE sample, and patients with heart failure are younger in the GP sample [22].

For therapy indicators some differences are observed for HF in regions A and C. This is most likely due to reason (c), that is, patients included in the cohorts of HSD samples are different than patients included in the cohorts of the VALORE samples: indeed, age distribution of patients is different within the pairs, with the older cohort in VALORE being more likely to be

assisted at home or in residential facilities, where GPs are likely to not record their activity completely [22,23]. To test this assumption, analysis was restricted to patients aged 45–74, and indeed differences disappeared in region C in one indicator and in region A in both.

For laboratory testing indicators, region E seem to underesti-mate consistently the actual values of the indicators, across the three diseases. This could amount to incomplete collection of administrative data from laboratories, or to higher use of out-of pocket services: indeed, the most recent National Health Survey found that in region E (Sicily) attitude to use diagnostic services that are non reimbursed by the Health System is higher than in the other regions participating to our study [26]. In the other regions differences do not show a consistent pattern, except perhaps in region C, where however (a) rather than (d) could be the cause, that is, GPs in the HSD sample and GPs in the VALORE sample in region C actually have different quality of care. Indeed, in region C therapy indicators differ slightly between samples as well.

The bio-imaging indicator is probably underestimated by healthcare administrative databases: this might be due to out-of-pocket payment of this analysis, or to the fact that bio-imaging occurring during hospital admissions was not recorded by VALORE.

The overall similarity in measurements that was observed in this study generates in turn two observations. First, the standards of care in the sample of GPs participating to the HSD database seem to be representative of the distribution of the whole population of GPs. This was surprising, as GPs in HSD are selected because of completeness in their recordings, and good recording habits were expected to be associated with better standards of care. The second observation is that specialist physicians who assist chronic patients are likely to involve GPs in regular prescription of therapies and diagnostic tests: indeed, if GPs were unaware of such prescriptions in the share of patients who are visited by a specialist, their clinical data would detect lower standards.

Our study was performed in samples drawn from regions belonging to three macro-areas of the country. Only a study performed in all regions could rule out the possibility that major issues show up in other areas, however the evidence we observed points to the direction of greater confidence. On the other hand, we do not claim that our results support reliability of similar measurements for any chronic disease. Indeed, this is determined by how reliable the algorithm for identifying the case is, and it was shown that this depends specifically on the disease, as frequency of hospital use, specificity of drug indication and pattern of healthcare may vary [22].

In summary, the evidence we provide is promising enough to support comparison of regions with respect to indicators of compliance with standards of care for diabetes, IHD, and HF. Moreover, it supports the reliability of empirical studies, as the VALORE study [18], using such indicators to evaluate the impact of organizational innovation in primary care.

Limitations

In this study indicators were computed on a population level for a convenience samples of GPs instead of directly being compared on a patient level for the same GPs. Similarity between samples could be due to random combination of contrasting effects rather than being attributable to the factors that we discussed. Although this is unlikely to have happened consistently in five regions, an individual-level validation study only could address this concern. Italy, like several other countries, has a national legislation that

Figure 1. Box-plots of the distribution of indicators of quality of care for diabetes (2 indicators), IHD (3 indicators) and HF (3 indicators) in 5 pairs of samples of GPs. Each pair contains the distribution obtained from the VALORE data (dark gray) and the distribution obtained from HSD data (light gray). For each indicator the pair of samples are ordered according to the median value in the VALORE sample.

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permits exemption to the requirement for patient consent for projects in the public’s interest [25], but this pathway was too complex to be faced in the context of the VALORE project.

It was not possible to test some of the hypotheses we generated to explain observed differences. A study involving more regions and different points in time could provide counterfactuals to test our hypotheses.

Conclusion

According to the evidence presented in this study, estimating compliance with standards of care for diabetes, ischaemic heart disease and heart failure from healthcare databases is likely to produce reliable results, even though completeness of data on diagnostic procedures should be assessed first. Performing studies comparing regions using such indicators as outcomes is a Table 3. P-values of the Wilcoxon-Mann-Whitney tests.

Disease Indicators Region Pooled 45–74

Diabetes Creatinine test A 0.357 *

B 0.587 0.701

C 0.840 0.957

D * *

E ** **

Glycated emoglobin test A 0.628 0.653

B ** *

C * *

D 0.441 0.441

E ** **

Ischaemic heart disease ACE inhibitors A 0.728 0.067

B 0.695 0.671 C ** ** D 0.116 0.065 E 0.504 0.877 Antithrombotics A 0.508 0.174 B 0.328 0.084 C 0.651 0.440 D 0.497 0.588 E 0.754 0.095

Total cholesterol test A 0.225 0.962

B ** **

C * **

D 0.279 0.720

E ** **

Heart failure ACE inhibitors A * 0.960

B 0.454 0.107 C * * D 0.701 0.961 E 0.267 0.052 Beta-blockers A * 0.670 B 0.389 0.490 C ** 0.091 D 0.914 0.523 E 0.293 0.614 Ecocardiogram A 0.134 0.245 B * * C 0.059 0.944 D ** ** E ** **

P-values of the Wilcoxon-Mann-Whitney tests. P-values smaller than 0.05 are represented by a single star, P-values smaller than 0.001 are represented by a double star. doi:10.1371/journal.pone.0095419.t003

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promising development with the potential to improve quality governance in the Italian healthcare system.

Author Contributions

Conceived and designed the experiments: RG PF FL GD MB. Performed the experiments: RG AP DD SB AD AM. Analyzed the data: RG AP.

Wrote the paper: RG MJS MCJMS NSK. Developed software program: RG AP. Reviewed the manuscript: RG MJS PF FL IC AP PG DD SB AD AM CC GD MB JvdL MCJMS NSK.

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