Lecture Notes in Information Systems
and Organisation
Volume 5
Series EditorsRichard Baskerville, Decatur, USA Marco De Marco, Roma, Italy Nancy Pouloudi, Athens, Greece Paolo Spagnoletti, Roma, Italy Dov Te’eni, Tel Aviv, Israel
Jan vom Brocke, Vaduz, Liechtenstein Robert Winter, St. Gallen, Switzerland
More information about this series at http://www.springer.com/series/11237
Lapo Mola • Ferdinando Pennarola • Stefano Za
Editors
From Information to
Smart Society
Editors Lapo Mola Dpt. of Business Administration University of Verona Verona Italy Ferdinando Pennarola
Dpt. of Management and Technology Bocconi University
Milan Italy Stefano Za
CeRSI Research Center in Information Systems LUISS Guido Carli University
Rome Italy
ISSN 2195-4968 ISSN 2195-4976 (electronic) ISBN 978-3-319-09449-6 ISBN 978-3-319-09450-2 (eBook) DOI 10.1007/978-3-319-09450-2
Springer Cham Heidelberg New York Dordrecht London
Library of Congress Control Number: 2014953250 © Springer International Publishing Switzerland 2015
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Contents
Introduction . . . 1 Lapo Mola, Ferdinando Pennarola, and Stefano Za
Part I Social Network, On-line Communities and Collaborative Environment
Why People Use Social Media Platforms: Exploring the Motivations
and Consequences of Use . . . 9 Petri Hallikainen
The Structure of Organizational Virtual Social Networks . . . 19 Debora Bobsin and Norberto Hoppen
Developing Social Leadership: Cultural and Technological Influences . . . 31 Alessandra Lazazzara and Cristiano Ghiringhelli
A Strategic and Organizational Perspective for Understanding
the Evolution of Online Reputation Management Systems . . . 49 Alberto Francesconi and Claudia Dossena
Social Evolution of Enterprise Information Systems:
A First Interpretive Framework for Benefits and Risks . . . 63 Davide Aloini
The Impact of Online Social Networks on Decision Support Systems . . . 75 Francisco Antunes and Joa˜o Paulo Costa
Explaining Virtual Community Participation: Accounting for
the IT Artifacts Through Identification and Identity Confirmation . . . . 87 Kathy Ning Shen and Mohamed Khalifa
Preserving Knowledge Through Community of Practice: A Multiple
Case Study . . . 103 Rocco Agrifoglio and Concetta Metallo
Knowledge-Intensive Business Processes in Disaster Recovery . . . 113 Olivera Marjanovic and Petri Hallikainen
E-Healthcare and the Co-Creation Approach: A Critical Perspective . . . 123 Maria Laura Toraldo, Gianluigi Mangia, Mariavittoria Cicellin,
Andrea Tomo, and Caterina Galdiero
From Knowledge Transfer to Innovation Spreading: The Use
of Networks in Long-Term Care . . . 135 Isabella Bonacci and Oscar Tamburis
At the Boundary of Communities and Roles: Boundary Objects
and Knowledge Artifacts as Resources for IS Design . . . 149 Federico Cabitza
Part II Smart Cities and Ecological Sustainability Smart City Research as an Interdisciplinary Crossroads:
A Challenge for Management and Organization Studies . . . 163 Francesca Ricciardi and Stefano Za
Urban Tableau de Bord: Measuring Smart City Performance . . . 173 R.P. Dameri
Understanding Different Organizational Roles in Smart City Platforms: Preliminary Evidence and Emerging Issues . . . 181 Paolo Canonico, Stefano Consiglio, Mario Pezzillo Iacono,
Lorenzo Mercurio, and Alessia Berni
Social Equity and Ecological Sustainability: New Framework
and Directions for the IS Community . . . 197 Claudio Vitari
Part III Countries, Societies and Public Sector
Overcoming the Digital Divide in Europe: Let’s Learn from Emerging Countries! . . . 209 Giuliana Vitiello, Monica Sebillo, Genoveffa Tortora, Pasquale Di Giovanni, and Athula Ginige
Strategies and Policies to Avoid Digital Divide: The Italian Case
in the European Landscape . . . 221 Alessandro Ruggieri, Enrico Maria Mosconi, Stefano Poponi,
and Alessio Maria Braccini
Communication Web 2.0: An Attempt to Understand the Gap Between Italian Law and Accounting Firms and the International
Environment . . . 231 Lapo Mola, Alessandro Zardini, and Ilenia Confente
From the Blogosphere into Real Politics: The Use of ICT by the
Five Star Movement . . . 241 Øystein Sæbø, Alessio Maria Braccini, and Tommaso Federici
Transforming Government Agencies’ Approach to eParticipation
Through Multiple Social Media Exploitation . . . 251 Yannis Charalabidis and Euripidis Loukis
Interweaving Temporal Qualitative Comparative Analysis with Necessary Conditions Analysis: An Empirical Application in the
European Monitoring Systems Context . . . 269 Federico Iannacci
Evaluating Open Government Initiatives . . . 281 Jan Huntgeburth and Daniel Veit
Typical Perception and Usage of Computers Amongst the Public
Sector Officials in a Least Developed Country: Bangladesh Study . . . 297 Ahmed Imran
E-Government Implementation in Developing Countries . . . 315 Antoine Harfouche and Alice Robbin
Author Index . . . 329 Subject Index . . . 331