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Department Diten – Dsa (University of Genoa)

Master’s Degree Yacht Design (Engineering)

Year/semester 1/I

Course title OPERATIONS MANAGEMENT

ID Course Code SECS-P/O8

Course Credit (CFU) 6

Scientific-Disciplinary Sector MANAGEMENT & TRAINING Course Type

Professor ANTONIO DA FORNO

Education objectives Fondamentals of Enterprise Competitiveness.

Let all new Engineers understanding what an Enterpise is; illustrate basic concepts and processes ; tranfer the fondamental disacipline and instruments I.E. : the know how to make a Company effective and efficient in the business, how to administrate all resources to get success and profitable management; how to organize, control and measure all operations;

let all new young engineers aware on the Responsability routes for when they will start working for a Company

Learning outcomes A Company from legal, social, economic &

finacial point of view; Organisations and main Processes; Tools and criteria for planning and controlling ; Informations Systems : specific content, how to use , how to make them source of profit ; Quality& Reliability : specific content, how to use , how to make them sources of profit.; Statistics and advanced Tecniques to eliminate waste of time and money ; Human resourses Mangement;

introduction to Administration&Finance disciplines ; Forecast , Planning and Operative management of all processes; Reporting Tecniques.

Assesment Hours

Lectures 40

Practice 12

Laboratory 8

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Organization and examinations From 9.00 to 13.00 on tuesday ;nr 3 tests at pre-estabilished dates and by “open questions” ; written+ oral examination to be scheduled according to Didactic Management

Prerequisite Mathematics 1

Bibliography references Franco Battaglini Ed ANGELI: La Gestione globale della Piccola e Media Impresa.

Umberto Bocchino Ed. Il Sole 24 : Manuale di Controllo di Gestione

Edward Deming Ed ISEDI : L'Impresa di Qualita'

Lipshuts Ed ETAS LIBRI Calcolo delle probabilita';

IL SOLE 24 ORE : L'imprenditore Manager Lothar J. Seiwert IPSOA : Dominare il TEMPO .

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