Guida alla globalizzazione ServiceNow

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Guida alla globalizzazione ServiceNow

ServiceNow si impegna a fornire ai propri clienti esperienze che siano pertinenti e fruibili, localizzate sulla propria piattaforma in lingue diverse dall'inglese, unitamente alla documentazione di supporto.

Questa guida offre una panoramica delle nostre funzionalità di

globalizzazione aggiornate per i vari prodotti e documenti.

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Panoramica

Per ogni release, ServiceNow traduce ~4,5 milioni di parole di origine a livello di prodotto in altre 22 lingue (~99 milioni di parole di arrivo), utilizzando la traduzione umana (se non diversamente indicato). Di seguito vengono riportate in dettaglio le funzionalità disponibili nelle lingue correnti (UI localizzata) contenute nel nostro portfolio.

Per le release di famiglie, ServiceNow adotta una strategia "n", che include tutti i plug-in associati alla release GA (General Availability). Nel caso fosse necessario apportate correzioni alle traduzioni delle release delle famiglie, queste potrebbero essere incluse in una futura patch di una release specifica o in quella successiva.

Per le Store Apps, ServiceNow attua, invece, una strategia "n+1" (se non diversamente

specificato), ossia le nuove funzionalità in corso di traduzione verranno incluse in un successivo aggiornamento dell'app.

Aree UI della piattaforma

Area della piattaforma Release Lingue supportate

Piattaforma**

- Copre UI16, area di lavoro e portali

Orlando

Inglese, portoghese brasiliano, ceco, olandese, finlandese, francese, francese canadese, tedesco, ebraico*, ungherese, italiano, giapponese, coreano, norvegese, polacco, portoghese, russo, cinese semplificato, spagnolo, svedese, thailandese, cinese tradizionale, turco

Paris

Quebec

Rome

Mobile – Now Mobile*

Orlando

Inglese, portoghese brasiliano, ceco, olandese, finlandese, francese, francese canadese, tedesco, ungherese, italiano, giapponese, coreano, norvegese, polacco, portoghese, russo, cinese semplificato, spagnolo, svedese, thailandese, cinese tradizionale, turco

Paris

Quebec

Rome

Realizzata per la

Release Rome

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Mobile – ServiceNow® Agent*

Orlando

Paris

Quebec

Rome

Mobile – Now Support*

Orlando

Paris

Quebec

Rome

*Sebbene le traduzioni siano disponibili per l'ebraico, il supporto di lingua RtL non è supportato nei portali di assistenza o nelle app mobili

**Piattaforma - Copre tutte le aree UI preconfigurate della piattaforma di base e le corrispondenti aree UI dei prodotti (se non diversamente specificato) fornite nella release della famiglia pertinente:

Release Prodotti

Orlando

Agile Development, API’s and Scripts, Application Portfolio Management, Application tools, Asset Management, Automated Test Framework, Case and Knowledge Management, Change and Release Management, Cloud Insights, Cloud Management, Common Service Data Model, Configuration Management Database (CMDB), Connect, Continual Improvement Management, Customer Service Management, Delegated Development, Demand Management, DevOps, Discovery, Dynamic Translation, Edge Encryption, Emergency Exposure Management**, Emergency Outreach**, Emergency Response Management**, Emergency Response Management for Now Mobile**, Emergency Response Operations**, Emergency Self Report**, Employee Document Management, Employee Health Screening***, Employee Readiness Surveys***, Enterprise Onboarding and Transitions, Event Management, Field Service

Management, Finance Close Automation, Finance Operations Management, Financial Charging, Financial Planning, Flow Designer, Governance Risk and Compliance, Guided Tour Designer, HR Service Delivery, Incident Management, Instance Security Dashboard, IntegrationHub, IT Business Management, IT Operations Management, IT Service Management, Knowledge Management, MetricBase, Mobile Studio, Now Platform, Now Platform App Engine, Operational Intelligence, Orchestration, Performance Analytics, Performance Analytics for HR Service Delivery, Predictive Intelligence, Problem Management, Project Portfolio Management, Reports and Dashboards, Request Management, Resource Management, Safe Workplace***, Security Operations, Service Catalog, Service Creator, Service Level Management, Service Mapping, Service Portal, Software Asset Management, Studio IDE, Subscription Management, Surveys and Assessments, Trusted Security Circles, Vendor Risk Management, Virtual Agent, Visual Task Boards, Vulnerability Response, Walk-Up Experience, Workplace PPE inventory Management***, Workplace Safety Management***

Paris

API’s and Scripts, Agent mobile app, Agile Development, Analytics Intelligence and Reporting, Application Portfolio Management, Asset Management, Audit Management, Automated Test Framework (ATF), Benchmarks, Case and Knowledge Management, Change Management, Cloud Provisioning and Governance, Coaching, Collaboration services for Task Communications Management, Common Service

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Data Model, Communities, Compliance, Configuration Compliance, Configuration Management Database, Connect, Connections and Credentials, Content Management System, Continual Improvement Management, Contract Management, Contract Management, Core configuration, Cost Management, Currency administration, Customer Service Management, Dashboards, Data Certification, Data management, Decision Tables, Delegated development and deployment, Demand Management, Dependency Views, DevOps, Discovery, Domain Separation for service providers, Dynamic Translation, E- signature, Edge Encryption, Employee Document Management, Employee Service Center, Enterprise Onboarding and Transitions, Enterprise Release Management, Event Management, Events, Expense Line, Facilities Service Management, Field Service Management, Field administration, Finance Close Automation, Finance Operations Management, Finance Service Management, Financial Management, Flow Designer, Form administration, Form configuration, Governance Risk and Compliance, Guided Application Creator, HR Service Delivery, HR Service Delivery Legacy, Hardware Asset Management, IT Asset Management, IT Business Management, IT Operations Management, IT Service Management, ITOM Health, ITOM Optimization, ITOM Optimization: Cloud Insights Application, ITOM Visibility, Incident Communications Management, Incident Management, Innovation Management, Instance Data Replication (IDR), Instance Scan, Integration with third-party applications and data sources, IntegrationHub, Interaction Management, Investment Funding, Knowledge Management, Legacy Coaching Loops, Legacy Notify, Legal Service Management, List Administration, Live Feed, MID Server, Managed Documents, Marketing Service Management, MetricBase, Metrics, Mobile Onboarding app, Natural Language Query, Natural Language Understanding, Notifications, Notify, Now Mobile app, Now Platform App Engine, Now Platform

administration, Now Platform capabilities, Now Platform user interface, On-Call Scheduling, Operational Intelligence, Orchestration, PPM Standard (Project Portfolio Management), Password Reset, Performance Analytics, Planned Maintenance, Platform performance, Platform security, Policy and Compliance Management, Portfolio Management, Predictive Intelligence, Problem Management, Process Automation Designer, Process Optimization, Procurement, Product Catalog, Program Management, Project

Management, Project Portfolio Management, Quizzes, Ranking records with Spotlight, Release Management, Reporting, Request Management, Resource Management, Response Management, Response templates, Risk Management, Scaled Agile Framework (SAFe), Search administration, Security Operations, Self-Service, Service Catalog, Service Creator, Service Desk, Service Level Management, Service Management, Service Management Application Designer, Service Mapping, Service Portal, Service Portfolio Management, ServiceNow Classic mobile app, ServiceNow Extensions for Visual Studio Code, ServiceNow Mobile, ServiceNow Studio, ServiceNow application repository, Skills Management, Software Asset Management, State Management, Structured Problem Analysis, Subscription Management, Survey Management, System Localization, System update sets, Table administration, Task Communications Management, Task Outage, Team Development, Test Management applications, Threat Intelligence, Time Card Management, Time configuration, Timeline Visualizations, Trusted Security Circles, Upgrade Center, Upgrades and conversions, User administration, Vendor Manager Workspace, Vendor Performance, Vendor Risk Management, Virtual Agent, Visual Task Boards, Vulnerability Response, Walk-up Experience, Web services, Workflow

Quebec

AI Search, API’s and Scripts, Agent Mobile App, Agile Development, Analytics, Intelligence and Reporting, Application Portfolio Management, Asset Management, Audit Management, Automated Test Framework (ATF), Benchmarks, Case and Knowledge Management, Change Management, Cloud Insights application, Cloud Provisioning and Governance, Coaching, Collaboration Services, Common Services Data Model, Communities, Configuration Compliance, Configuration Management Database, Connect, Connections and Credentials, Content Management System, Continual Improvement Management, Contract Management, Core Configuration, Cost Management, Currency Administration, Customer Service Management, Dashboards, Data Certification, Data Management, Decision Tables, Delegated Development and Deployment, Demand Management, Dependency Views, DevOps, Discovery, Domain Separation for Service Providers, Dynamic Translation, E-Signature, Edge Encryption, Employee Document Management, Employee Service Center, Employee Service Management, Enterprise Onboarding and Transitions, Enterprise Release Management, Event Management, Events, Expense Line, Facilities Service Management, Field Service Management, Field Administration, Finance Service Management, Financial Management, Financial Services Operations, Flow Designer, Form Administration, Form Configuration, Governance Risk and Compliance, Guided Application Creator, HR Service Delivery, HR Service Delivery (Legacy), Hardware Asset Management, IT Asset Management, IT Business Management, IT Operations Management, IT Service Management, ITOM Health, ITOM Optimization, ITOM Visibility, Incident Communications Management, Incident Management, Innovation Management, Instance Data Replication (IDR), Instance Scan, Integration with third-party applications and data sources, IntegrationHub, Interaction Management, Investment Funding, Knowledge Management, Legacy Coaching Loops, Legacy Notify, Legacy application creator, Legacy: Chat, Legal Service Management, List Administration, Live Feed, MID Server, Managed Documents, Marketing Service Management, MetricBase, Metrics, Mobile Onboarding App, Natural Language Query, Natural Language Understanding, Notifications, Notify, Now Mobile App, Now Platform App Engine, Now Platform Administration, Now Platform Capabilities, Now Platform User Interface, On-Call Scheduling, Operational Intelligence, Orchestration, PPM Standard (Project Portfolio Management), Password Reset, Performance Analytics, Planned Maintenance, Platform Performance, Platform Security, Policy and Compliance Management, Portfolio Management, Predictive Intelligence, Problem Management, Process Automation Designer, Process Optimization, Procurement, Product Catalog, Program Management, Project Management, Project Portfolio Management, Quizzes, Ranking Records with Spotlight, Regulatory Change Management, Release Management, Reporting, Request Management, Resource Management, Response Templates, Scaled Agile Framework (SAFe), Search Administration, Security Administration, Security Operations, Self-Service, Service Catalog, Service Creator, Service Desk, Service Level Management, Service Management, Service Management Application Designer, Service Mapping, Service Portal, Service Portfolio Management, ServiceNow Classic Mobile App, ServiceNow Extensions for Visual Studio Code, ServiceNow Mobile, ServiceNow Studio, ServiceNow application repository, ServiceNow for Microsoft Teams, Skills Management, Software Asset

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Management, State Management, Structured Problem Analysis, Subscription Management, Survey Management, System Localization, System Update Sets, Table Administration, Task Communication Management, Task Outage, Team Development, Test Management Applications, Threat Intelligence, Time Card Management, Time Configuration, Timeline Visualizations, Trusted Security Circles, Upgrade Center, Upgrade and Conversions, User Administration, Vendor Manager Workspace, Vendor Performance, Vendor Risk Management, Virtual Agent, Visual Task Boards, Vulnerability Response, Walk-Up Experience, Web Services, Workflow, Workspace

Rome

AI Search, API’s and Scripts, Agile Development, Application Portfolio Management, Asset Management, Audit Management, Automated Test Framework (ATF), Benchmarks, Case and Knowledge Management, Change Management, Cloud Insights Application, Cloud Provisioning and Governance, Coaching, Collaboration Services, Common Service Data Model, Communities, Configuration Compliance, Configuration Management Database, Connect, Connections and Credentials, Content Management System, Continual Improvement Management, Contract Management, Core Configuration, Cost Management, Currency Administration, Customer Service Management, Dashboards, Data Certification, Data Management, Decision Tables, Delegated Development and Deployment, Demand Management, Dependency Views, DevOps, Discovery, Document Services, Domain Separation for Service Providers, Dynamic Translation, E-Signature, Edge Encryption, Employee Center, Employee Document Management, Employee Service Management, Enterprise Onboarding and Transitions, Enterprise Release Management, Event Management, Events, Expense Line, Facilities Service Management, Field Service Management, Field Administration, Finance Service Management, Financial Management, Financial Services Operations, Flow Designer, Form Administration, Form Configuration, Governance Risk and Compliance, Guided Application Creator, HR Service Delivery, HR Service Delivery (Legacy), Hardware Asset Management, Healthcare and Life Sciences, IT Asset Management, IT Business Management, IT Operations Management, IT Service Management, ITOM Health, ITOM Optimization, ITOM Visibility, Incident Communications Management, Incident Management, Innovation Management, Instance Data Replication, Instance Scan,

IntegrationHub, Interaction Management, Knowledge Management, (Legacy) Coaching Loops, (Legacy) Notify, (Legacy) Application Creator, (Legacy) Chat, Legal Service Management, List Administration, Live Feed, MID Server, Marketing Service Management, Metric Intelligence, MetricBase, Metrics, Natural Language Query, Notifications, Notify, Now Intelligence, Now Mobile App, Now Platform App Engine, Now Platform Administration, Now Platform Capabilities, Now Platform User Interface, On-Call Scheduling, Orchestration, Orchestration, PPM Standard (Project Portfolio Management), Password Reset, Performance Analytics, Planned Maintenance, Platform Security, Policy and Compliance Management, Portfolio Management, Predictive Intelligence, Problem Management, Process Automation Designer, Process Optimization, Procurement, Product Catalog, Program Management, Project Management, Project Portfolio Management, Quizzes, Ranking records with Spotlight, Regulatory Change Management, Reporting, Request Management, Resource Management, Response templates, Scaled Agile Framework (SAFe), Search Administration, Security Operations, Self-Service, Service Catalog, Service Creator, Service Desk, Service Level Management, Service Management, Service Management Application Designer, Service Mapping, Service Portal, Service Portfolio Management, ServiceNow Studio, ServiceNow application repository, ServiceNow for Microsoft Teams, Skills Management, Software Asset Management, State Management, Structured Problem Analysis, Subscription Management, Survey Management, System Localization, System Update sets, Table Administration, Task Communications Management, Task Outage, Team Development, Test Management applications, Threat Intelligence, Time Card Management, Time Configuration, Timeline Visualizations, Trusted Security Circles, Upgrade Center, Upgrades and Conversions, User Administration, Vendor Management Workspace, Vendor Performance, Vendor Risk Management, Virtual Agent, Visual Task Boards, Vulnerability Response, Walk-up Experience, Web services, Workflow, Workplace Service Delivery, Workspace

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Store Apps

ServiceNow fornisce alcune delle sue app della piattaforma tramite lo store ServiceNow;

- Il seguente non rappresenta un elenco completo di tutti i plug-in all'interno della piattaforma. Generalmente, i "plug-in"

sono parte integrante della piattaforma di base

- I numeri di versione riportati indicano quale versione della app in oggetto include le funzionalità nelle lingue menzionate

- È importante ricordare che lo store potrebbe contenere più app di quelle elencate qui di seguito, poiché questo elenco viene definito solo al momento della creazione del presente documento e pertanto potrebbero esserci app aggiuntive localizzate dopo la data di pubblicazione di questo documento

Nome ID app Versione Lingue

Adobe Experience

Platform Spoke com.sn.adobe.exp.spoke 2.0.0+

Inglese, portoghese brasiliano, ceco, olandese, finlandese, francese, francese canadese, tedesco, ebraico****, ungherese, italiano, giapponese, coreano, norvegese, polacco, portoghese, russo, cinese semplificato, spagnolo, svedese, thailandese, cinese tradizionale, turco

Adobe Sign Spoke com.sn.adobesign.spoke 1.1.2+

Advanced AI Search

Management Tools com.glide.ais.advanced_management_tools 1.0.0+

AES Application Object

Templates sn-app-obj-wizards 19.1.1+

AES Catalog Builder devsnc-sn-aes-catalog-builder 1.0.0+

AES Catalog Builder

Wizard sn-aes-catalog-wzd 19.0.3+

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AES Flow Templates aes-flow-templates 1.0.3+

AES Flow Wizards sn-aes-flow-wzd 19.0.3+

AES Portal UI Template aes-starter-portal-template 19.0.5+

AES Table Builder devsnc-sn-table-builder 19.0.4+

AES Table Builder Wizard sn-table-bldr-wzd 19.0.3+

AES UI Template Wizards sn-aes-starter-wzd 19.0.3+

AES Workspace UI

Template aes-starter-workspace-template 19.0.5+

Agent Client Collector for

Visibility com.sn_acc_visibility 1.0.3+

Agent Client Collector

Framework com.agent-now 2.3.01+

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Monitoring com.itom-monitoring 2.3.0+

Spoke com.sn.acc.spoke 1.0.1+

Agent Messaging

Component com.sn_agent_messaging 2.0.4+

Agent-Initiated

Messaging Interface com.sn_agent_initiated 1.0.6+

Agile Development v2 com.snc.sdlc.agile.mobile 1.0.2+

Agile Integrations

Common com.snc.app_agile_integration_commons 1.2.1+

Aha! Spoke com.sn.aha.spoke 1.0.0+

AI Search for Customer

Portals com.snc.csm.portal_ais 1.0.3+

AI Search Spoke com.sn.ais.spoke 1.0.0+

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Alert Rules Management com.sn_em_arm 18.2.1+

Alignment Planner

Workspace com.sn_align_ws 1.0.1+

Alumni Service Center com.sn_asc 2.1.0+

Amazon Alexa Spoke com.sn.amzn.alexa.spk 1.0.0+

Amazon Cloudwatch

Spoke com.sn.amazon.cdwc.spk 1.0.0+

Amazon Connect Integration with Cloud

Call Center com.sn_cti_amzn_cct 2.0.2+

Amazon Connect Spoke com.sn.amzn.conect.spk 1.0.0+

Amazon DynamoDB

Spoke com.sn.amzn.dyndb.spke 1.0.0+

Amazon EBS Spoke com.sn.amazon.ebs.spok 1.0.0+

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Amazon EC2 Spoke com.sn.amazon.ec2.spok 1.1.0+

Amazon Elastic Container

Service Spoke com.sn.amazon.ecs.spk 1.0.1+

Amazon RDS Spoke com.sn.amzn.rds.spoke 1.0.1+

Amazon Route53 Spoke com.sn.amzn.rout53.spk 1.0.0+

Amazon S3 Spoke com.sn.amazon.s3.spoke 1.0.1+

Amazon SNS Spoke com.sn.aws.sns.spoke 1.0.0+

Amazon VPC Spoke com.sn.amazon.vpc.spok 1.0.1+

Ansible Spoke com.sn.ansible.spoke 1.0.2+

App Engine Studio app-engine-studio 1.0.6+

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Application Portfolio Management integration with Policy and Compliance

com.snc.apm_control_management 1.0.2+

Application Portfolio Management integration

with Risk Management com.snc.apm_risk_assessment 1.0.1+

ArcSight ESM Event Ingestion for Security

Operations com.snc.secops.arcsight 10.4.2+

ArcSight Logger Integration for Security

Operations com.snc.secops.arcsight.logger 10.3.0+

Asset Management for

mobile com.glide.mobile-employee.myassets 2.0.10+

Atlassian Jira Integration

for Agile Development com.snc.app_agile_jira_integrations 2.0.2+

Atlassian Jira Integrations

Common com.snc.app_jira_integrations 2.0.0+

Automation Anywhere

Spoke com.sn.autoanywher.spk 1.1.0+

Automation Discovery com.sn_auto_discovery 1.0.7+

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AWS Certificate Manager

Spoke com.sn.aws.certmgr.spk 1.0.0+

AWS CloudFormation

Spoke com.sn.aws.cdfrmtn.spk 1.0.0+

AWS Elastic Beanstalk

Spoke com.sn.aws.beanstk.spk 1.0.0+

AWS Elastic Load

Balancing Spoke com.sn.aws.elb.spoke 1.0.0+

AWS IAM Spoke com.sn.aws.iam.spoke 1.0.2+

AWS Lambda Spoke com.sn.aws.lambda.spok 1.1.0+

AWS OpsWorks Spoke com.sn.aws.opswork.spk 1.0.0+

Azure Application Insights

Spoke com.sn.ms.appin.spoke 1.0.1+

Azure Automation Spoke com.sn.azure.auto.spke 1.0.1+

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Azure Blob Storage Spoke com.sn.azure.blob.spke 1.0.4+

Azure DevOps Boards

Spoke com.sn.azure.devops.spoke 1.6.3+

Azure Traffic Manager

Spoke com.sn.azure.tmgr.spke 1.0.1+

BigFix Inventory Spoke com.sn.bigfix.inv.spoke 1.0.1+

Blue Prism Spoke com.sn.blue.prism.spok 1.0.1+

BMC Remedy Spoke com.sn.bmcremedy.spoke 1.1.3+

Box Spoke com.sn.box.spoke 3.0.1+

Calendly Spoke com.sn.calendly.spoke 1.0.0+

Carbon Black Integration

for Security Operations com.snc.secops.carbonblack 10.3.1+

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Case Playbook for

Complaints com.sn_csm_complaint_caseflow 3.0.6+

Case Playbook for

Onboarding com.sn_csm_onboarding_caseflow 3.0.5+

Case Playbook for

Product Support com.sn_csm_product_support_playbook 3.0.5+

Certificate Inventory and

Management com.sn_disco_certmgmt 1.2.2+

Chat Zoom Connector com.snc.chat.zoom 1.0.5+

Check Point Integration

for Security Operations com.snc.secops.checkpoint 10.3.2+

Cisco Webex Meetings

Spoke com.sn.webex_meetings.spoke 1.0.3+

Cisco Webex Teams

Spoke com.sn.cisco.teams.spk 1.0.2+

CLI Metadata com.sn_cli_metadata 1.1.2+

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Cloud Access Interface com.sn_cloud_access_layer 1.0.2+

Cloud Call Center Core com.sn_cti_core 2.0.5+

Cloud Call Center for

CSM com.sn_cti_csm_cnt 1.0.14+

Cloud Call Center for

ITSM com.sn_cti_itsm_cnt 2.0.0+

Cloud Call Center UX

Components com.sn_cti_ux 1.2.11+

Cloud Insights com.sn_clin 2.0.0+

Cloud Insights AWS com.sn_clin_aws 2.0.0+

Cloud Insights Azure com.sn_clin_azure 2.0.0+

Cloud Insights Core com.sn_clin_core 2.0.0+

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Cloud Integrations AWS com.sn_cld_intg_aws 2.0.0+

Cloud Integrations Azure com.sn_cld_intg_azure 2.0.0+

Cloud Integrations Core com.sn_cld_intg_core 2.0.0+

Cloud Provisioning and Governance: Google

Cloud Connector com.sn_cmp_gcp 1.0.5+

Cloud Provisioning and Governance: IBM Cloud

Connector com.sn_cmp_ibm 1.0.3+

Cloud Provisioning and Governance: Terraform

Connector com.sn_cmp_terraform 1.0.16+

Cloud Spend Reports

AWS com.sn_cld_spend_aws 2.0.0+

Cloud Spend Reports

Azure com.sn_cld_spend_azure 2.0.0+

Cloud Spend Reports

Core com.sn_cld_spend_core 2.0.0+

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CMDB and CSDM Data

Foundations Dashboards com.snc.cmdb.getwell 1.3.0+

CMDB CI Class Models com.sn_cmdb_ci_class 1.25.0+

Collaboration

applications - common com.snc.app_collab_common 1.0.0+

Collaboration Services com.snc.tcm_collab_hook 3.0.4+

Common Plugin for

SecOps SIEM Integrations com.snc.secops.event_ingestion 11.0.4+

Configuration

Compliance com.snc.vulc 12.0.1+

Confluence Cloud Spoke com.sn.confluence.spoke 1.0.2+

Confluent Kafka REST

Proxy Spoke com.sn.kafka.confluent.rest.spoke 1.0.0+

Content Analytics com.sn_content_analytics 21.0.7+

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Content Experiences com.sn_content_automation 21.0.11+

Content Publishing com.sn_content_publishing_store 21.0.15+

Conversational Analytics com.sn.conversational.analytics 1.1.0+

Conversational Analytics

UI Builder Components com.appsee_seismic_components 1.0.9+

Conversational Integration with

Facebook Messenger com.sn.va.fb.messenger 1.0.3+

Conversational

Integration with LINE com.sn.va.line 1.0.4+

Conversational Integration with Microsoft

Teams com.sn.va.teams 1.0.4+

Conversational

Integration with Slack com.sn.va.slack 1.0.1+

Conversational Integration with WhatsApp (powered by Twilio)

com.sn.va.whatsapp.twilio 1.0.1+

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Conversational Integration with Workplace from Facebook

com.sn.va.fb.workplace 1.0.1+

Conversational SMS

Integration with Twilio com.sn.va.sms.twilio 1.1.1+

Conversational SMS

Service Channel com.glide.awa_sms_integration 2.0.5+

Cornerstone Spoke com.sn.cornerstone.spoke 1.1.1+

Coupa Spoke com.sn.coupa.spoke 3.0.1+

COVID-19 Global Health

Data Set sn_imt_c19datafeed 1.4.1+ Inglese, portoghese brasiliano, francese,

tedesco, italiano, giapponese, coreano, cinese semplificato, spagnolo

CrowdStrike Falcon Host

for Security Operations com.snc.secops.crowdstrike.host 10.3.3+

CrowdStrike Falcon Sandbox Integration for

Security Operations com.snc.secops.crowdstrike.falcon.sandbox 11.0.2+

CrowdStrike Falcon Sandbox Integration for

Security Operations com.snc.secops.crowdstrike.falcon.sandbox 1.0.2+

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Data Grid UI Component com.devsnc_sn_datagrid 20.0.3+

Data Model for Order

Management com.sn_csm_om 1.0.0+

DevOps com.sn_devops 1.25.1+

DevOps Insights com.sn_devops_insights 1.15.0+

DevOps Integrations com.sn_devops_ints 1.25.1+

Discovery and Service

Mapping Patterns com.sn_itom_pattern 1.0.76+

Docker Spoke com.sn.docker.spoke 2.0.1+

Document Approval App

Template document-approval-app-template 1.0.2+

DocuSign Spoke com.sn.docusign.spoke 2.0.3+

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Dropbox Business Spoke com.sn.dropbox.b.spoke 1.0.2+

eBonding for Telecommunications

Customers com.sn_nowebonding 1.1.0+

eBonding for Telecommunications

Service Providers com.sn_nowebonding_provider 1.1.0+

Elasticsearch Integration

for Security Operations com.snc.secops.elasticsearch 10.3.0+

Emergency Alert App

Template emergency-alert-app-template 1.0.1+

Emergency Exposure

Management sn_imt_diagnosis 1.6.3+ Inglese, portoghese brasiliano, francese,

Emergency Outreach sn_imt_checkin 1.6.1+ Inglese, portoghese brasiliano, francese,

Emergency Self Report sn_imt_quarantine 1.2.1+ Inglese, portoghese brasiliano, francese, tedesco, italiano, giapponese, coreano, cinese semplificato, spagnolo

Employee Campaigns for Workplace from

Facebook com.snc.sn_fb_wp_campaigns 1.0.3+

Employee Center com.snc.employee_center 21.0.8+

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Employee Center Core com.snc.employee_center_core 21.0.15+

Employee Center Pro com.snc.employee_center_pro 21.0.2+

Employee Readiness

Core sn_imt_core 1.6.1+ Inglese, portoghese brasiliano, francese,

EMR Help com.sn_ind_rmt_help 1.1.0+

Engagement Messenger com.snc.csm.engagement_center 3.0.3+

Enterprise Employee

Experience Pack com.sn_hr_swc 1.2.2+

Enterprise Service Management

Integrations Framework com.sn.hrsd_integrations_framework 3.2.0+

Event Management

Connectors com.sn_em_connector 1.4.0+

Event Management Core com.em-scoped-app 19.2.8+