• Non ci sono risultati.

Parte I - La valutazione della performance della sanità toscana a livello di zona distretto

N/A
N/A
Protected

Academic year: 2021

Condividi "Parte I - La valutazione della performance della sanità toscana a livello di zona distretto"

Copied!
27
0
0

Testo completo

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

(2) WQ!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb '"$2(-!)-&!+"00-33&!'"&(*"13&!(-1!0"*-#("!-!(-11%!0-+3&"(-!)-&!+-#*&8&!+"'&"!+%(&3%#&9 C2-+3"!+&+3-$%!)&!0"*-#(%('-.!"13#-!%117&(3-0#%8&"(-!)-11%!'"$/"(-(3-!+"'&%1-!'"(!;2-11%!+%(&3%#&%.!)-*-!0%#%(3&#-!%13#&! )2-!%+/-33&!-++-(8&%1&e f! &1! '"11-0%$-(3"! +&+3-$%3&'"! 3#%! /#"0#%$$%8&"(-! -! *%123%8&"(-! )-&! #&+213%3&e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f! 1%!'"-#-(8%!3#%!&!)&*-#+&!1&*-11&!)&!/#"0#%$$%8&"(-!-!)&!*%123%8&"(-!)-&!#&+213%3&!3#%!&!+"00-33&!)-1!+&+3-$%e!N-0&"(-.! ]8&-()-.!a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d8"(-5)&+3#-33"!/-#!17%(("!URRg.!&(!'2&!+&!&112+3#%("!+&%!01&!&()&'%3"#&!&(!2+"!(-1!+&+3-$%!)&!*%123%5 8&"(-!)-11%!/-#6"#$%('-!%)"33%3"!)%11%!N-0&"(-!O"+'%(%!/-#!1-!%8&-()-!+%(&3%#&-!1"'%1&!+&%!&()&'%3"#&!+/-'&@'&!'%1'"1%3&!/-#! P)Pd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d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h9!B-1!URRi.!&(6%33&.!1%!^&#-8&"(-!N-0&"(%1-!)-11-!T"1&3&',-!P"'&%1&! -!)&!P"1&)%#&-3=!,%!#&',&-+3"!)&!-+3-()-#-!1%!*%123%8&"(-!)-&!#&+213%3&.!+&("!%)!%11"#%!'%1'"1%3&!/-#!+&(0"1%!%8&-()%.!%!1&*-11"!)&! P)Pd8"(%5)&+3#-33".!&('12)-()"!;2&()&!(-11-!1"0&',-!)-11%!*%123%8&"(-!%(',-!17%#-%!#-1%3&*%!%&!+-#*&8&!+"'&"5+%(&3%#&9!J%#%35 3-#&+3&'%!6"()%(3-!)-1!+&+3-$%!*%123%8&"(-!>!1%!+2%!$213&)&$-(+&"(%1&3=e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d8"(-5)&+3#-33"!1-!)&$-(+&"(&!)&!*%123%8&"(-!'"&('&)"("!&(!42"(%!/%#3-!'"(!;2-11-!%8&-()%1&!-!+"("e %H! +97HE9I;=?B%@B779%<97HEB%@B779%K=K=79I;=?B%B%D9C9EEBC;<E;DLB%<=D;=4@BF=>C9MDLBe!>!23&1-!',&%#&#-!@(!)%!+24&3"! ',-!1-!'%#%33-#&+3&',-!)&!2(%!/"/"1%8&"(-!("(!&()&'%("!1%!/-#6"#$%('-!(E!)&!2(%!%8&-()%!(E!)&!2(%!8"(%!)&+3#-33"9! O%1&!'%#%33-#&+3&',-!+"("!/-#L!)&!+2//"#3"!%!3233"!&1!/#"'-++"!)&!/#"0#%$$%8&"(-!',-!&1!3-##&3"#&"!)-*-!$-33-#-!&(! %33"!/-#!#&+/"()-#-!%11-!-+&0-(8-!)-11%!/"/"1%8&"(-!%!'2&!-++"!+&!#&*"10-9!`(%!8"(%.!&(6%33&.!'"(!2(7%13%!/-#'-(32%5 1-!)&!%(8&%(&.!2(!4%++"!1&*-11"!)&!+'"1%#&88%8&"(-!-!2(7%13%!/-#'-(32%1-!)&!6%$&01&-!/"*-#-!)"*#=!-++-#-!&!0#%)"!)&! +2//"#3%#-!2(%!+-#&-!)&!+-#*&8&!&(!$%3-#&%!)&!%(8&%(&.!%)213&!%!#&+',&"!)&!/"*-#3=.!-''9j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

(3) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Wh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d"!)&!P"'&-3=!)-11%!+%123-! #&',&-+3-!)%11%!#-0&"(-9 +97HE9I;=?B%<=D;=4<9?;E9C;9e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d8"(%5)&+3#-33"! -! )-11-! %33&*&3=! %)! -++%! '"##-1%3-! %33#%*-#+"! 1%! *%123%8&"(-! )-11%! +"))&+6%8&"(-! -! )&! -+/-#&-(8%9 +97HE9I;=?B%;?EBC?9e!&(!;2-+3%!)&$-(+&"(-!*&-(-!'"(+&)-#%3"!&1!1&*-11"!)&!+"))&+6%8&"(-!)-1!/-#+"(%1-!)-11-!%8&-()-! +%(&3%#&-! %66-#-(3-! %11-! %33&*&3=! -! %&! +-#*&8&! -#"0%3&! -+'12+&*%$-(3-! )%11-! 8"(-9! b#$%&! $"13&! +32)&! -*&)-(8&%("! 1%! #&1-*%(3-!'"##-1%8&"(-!3#%!&1!1&*-11"!)&!+"))&+6%8&"(-!)-&!)&/-()-(3&.!&1!'1&$%!"#0%(&88%3&*"!%8&-()%1-!-!1%!+"))&+6%5 8&"(-! )-01&! 23-(3&! )-&! +-#*&8&! -#"0%3&9! T2(3%#-! +21! $&01&"#%$-(3"! )-&! #&+213%3&.! ;2&()&.! (-'-++&3%! )&! 2(%! #&1-*%(3-! 6"'%1&88%8&"(-!+2&!+&+3-$&!-!&!$-''%(&+$&!0-+3&"(%1&!%33&!%!+"+3-(-#-!&1!'"&(*"10&$-(3"!-!1%!#-+/"(+%4&1&88%8&"(-!)-01&! "/-#%3"#&!(-01&!"4&-33&*&!)&!$&01&"#%$-(3"!)-&!+-#*&8&!-#"0%3&9!<(!;2-+3%!)&$-(+&"(-!*&-(-!'"$/#-+"!%(',-!&1!3%++"!)&! %++-(8%!',-!#%//#-+-(3%!2(!&()&'%3"#-!+&0(&@'%3&*"!)-11"!+3%3"!)&!Z+%123-!"#0%(&88%3&*%[9 +97HE9I;=?B% BD=?=F;D=4M?9?I;9C;9% B% @;% B8MD;B?I9% =KBC9E;A9e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b0(&!&()&'%3"#-!$&+2#%3"!>!#%//#-+-(3%3"!+21!4-#+%01&"!'"(!2(!+&$4"1"!G2(!/%11&("He!17%8&-()%!"!1%! 8"(%5)&+3#-33"!'%/%'-!)&!'-(3#%#-!01&!"4&-33&*&!-!)&!"33-(-#-!2(%!42"(%!/-#6"#$%('-!(-11-!)&*-#+-!)&$-(+&"(&!%*#=!&!/#"/#&! #&+213%3&!#&/"#3%3&!*&'&("!%1!'-(3#"!)-1!4-#+%01&".!$-(3#-!&!#&+213%3&!(-0%3&*&!'"$/%#&#%(("!(-11-!6%+'-!/&?!1"(3%(-!)%1!'-(3#"9 F-!6%+'-!&(!'2&!1%!*%123%8&"(-!>!+3%3%!-+/#-++%!+"("!'&(;2-!-)!%!'&%+'2(%!6%+'&%!>!%++"'&%3"!2(!'"1"#-!-!2(!/2(3-00&"!%! +-'"()%!)-1!3&/"!)&!/-#6"#$%('-!"33-(23"e f! 6%+'&%!*-#)-e!1%!6%+'&%!/&?!'-(3#%1-!%1!4-#+%01&".!'"##&+/"()-(3-!%)!2(%!/-#6"#$%('-!"33&$%.!&1!'2&!/2(3-00&"!+&(3-5 3&'"!>!'"$/#-+"!3#%!&1!Q!-!&1!hj f! 6%+'&%!*-#)-!',&%#"e!&()&'%!2(%!/-#6"#$%('-!42"(%!-!1%!*%123%8&"(-!+&(3-3&'%!>!'"$/#-+%!3#%!&1!k!-!&1!Qj f! 6%+'&%!0&%11%e!&()&'%!2(%!/-#6"#$%('-!("(!(-0%3&*%.!$%!',-!/#-+-(3%!%$/&!+/%8&!)&!$&01&"#%$-(3".!1%!*%123%8&"(-!>! 3#%!&1!U!-!&1!kj f! 6%+'&%!%#%('&"(-e!1%!/-#6"#$%('-!>!+'%#+%!-!)-*-!-++-#-!$&01&"#%3%.!1%!*%123%8&"(-!>!3#%!17W!-!&1!Uj f! 6%+'&%!#"++%e!1%!/-#6"#$%('-!>!%++%&!+'%#+%!-!1%!*%123%8&"(-!>!'"$/#-+%!3#%!W!-!R9. 4-5. VERDE. Performance OTTIMA (PUNTO DI FORZA). 3-4. VERDINO. Performance BUONA. 2-3. GIALLO. Performance MEDIA. 1-2. ARANCIO. Performance SCARSA. 0-1. ROSSO. Performance MOLTO SCARSA (PUNTO DI DEBOLEZZA). c&02#%!W!F-!6%+'-!)&!*%123%8&"(-.

(4) Wl!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb T-#!'"+3#2&#-!1-!+'%1-!)&!*%123%8&"(-!'"(!'2&!+"("!+3%3&!$&+2#%3&!&!)&*-#+&!&()&'%3"#&!+"("!+3%3&!%)"33%3&!&!+-02-(3&!'#&3-#&! )&!#&6-#&$-(3"e f! +-!-+&+3-(3-.!>!+3%3"!'"(+&)-#%3"!2("!+3%()%#)!&(3-#(%8&"(%1-!#&'"("+'&23"!G%)!-+-$/&"e!&1!3%++"!)&!'-+%#-&!$%++&$"! %2+/&'%3"!)%117bAPHj f! &(!'%+"!)&!%++-(8%!)&!2("!+3%()%#)!&(3-#(%8&"(%1-!)&!#&6-#&$-(3"!>!+3%3"!'"(+&)-#%3"!2("!+3%()%#)!#-0&"(%1-!"!2(! "4&-33&*"!)-@(&3"!'"(!)-1&4-#%!#-0&"(%1-j f! &(! '%+"! )&! %++-(8%! )&! 2("! +3%()%#)! #-0&"(%1-! )&! #&6-#&$-(3"! >! +3%3%! '"(+&)-#%3%! 1%! $-)&%! #-0&"(%1-! '"##-33%! '"(! -*-(32%1&!6%33"#&!)&!#&+m!%)n2+3$-(3!/-#!#-()-#-!/"++&4&1-!&1!'"(6#"(3"!3#%!1-!%8&-()-!G&(!0-(-#-!+"("!+3%3&!'"(+&)-#%3&! &1!+-++"!-!17-3=!)-11%!/"/"1%8&"(-!)&!#&6-#&$-(3"H9 b0(&!P)Pd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c&02#%!U!<1!4-#+%01&"!-!1-!6%+'-!)&!*%123%8&"(-. P6%Q7;%;?@;D9E=C;%@B7%<;<EBF9%@;%A97HE9I;=?B%@B779%KBC8=CF9?DB%@;%(@(3I=?94@;<ECBEE=%/'0!- $5 . )+&1 S1&!&()&'%3"#&!/#-+-(3&!(-1!+&+3-$%!)&!*%123%8&"(-!)-11-!8"(-5)&+3#-33"!,%(("!2(%!+3#2332#%!%)!%14-#".!"**-#"!+"("!'"$5 /"+3&!)%!2(!&()&'%3"#-!/#&('&/%1-!',-!#%//#-+-(3%!1%!+&(3-+&!)&!%1'2(&!+"33"&()&'%3"#&e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c&02#%!k!F%!+3#2332#%!%)!%14-#"!)-01&!&()&'%3"#&.

(5) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Wi T-#!&1!URRg!01&!&()&'%3"#&!/#-+-(3&!(-1!4-#+%01&"!+"("!&(!3"3%1-!kh.!#%00#2//%3&!&(!WkU!&()&'%3"#&!)&!+&(3-+&9!)%1!/#&$"!#-/"#3! )-1!URRi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kRR!%!lRR 23-(3&!%)!%8&-()%!. &?@9>;?;%1!#&%<A=7EB%@97%)B(O 4%<H779%K=K=79I;=?B%B%HEB?E;%!*&%%3%4%<H>7;%HEB?E;%C;D=ABC9E;% 4%<H77B%K9CE=C;B?E;%%3%4%<H>7;%HEB?E;%@B7% (. +!',#!-&./$ &/#$"/!%R%$%S%%. J%$/&"(-!)%!QRR!%!WkRR!)&/-()-(3& G)%1!URRV!&(3-#%!/"/"1%8&"(-H. 4%&?@9>;?B%1!W&%@;%D7;F9%=C>9?;II9E;A=%<A=7EB%@97%)B( 4%07H<<;%9I;B?@97;. +!',#!-&./$%$00&1&$/-!%. $"!#&+!% $%*&/!)&1!%$1./.)&1.40&/!/-&!"&!%R%0%S. 4%07H<<;%F;?;<EBC;97;%B%CB>;=?97; 4%V;79?D;%9I;B?@97;%. c&02#%!Q!F-!6"(3&!)-&!)%3& F%!$%00&"#!/%#3-!)-01&!&()&'%3"#&!/#-+-(3&!(-1!4-#+%01&"!)-11-!P)Pd8"(-5)&+3#-33"!6%!/%#3-!%(',-!)-&!4-#+%01&!%8&-()%1&e! '&L!'"(+-(3-!)%!2(%!/%#3-!)&!%*-#-!2(%!$&+2#%8&"(-!2(&*"'%!-!+&+3-$%3&'%!)-&!#&+213%3&!)-11-!/"1&3&',-!-!)-11-!+3#%3-0&-!'"-5 #-(3-!'"(!&!)&*-#+&!1&*-11&!)&!/#"0#%$$%8&"(-!-!0-+3&"(%1&!-!)%117%13#%!/-#$-33-!)&!%(%1&88%#-!&(!$%(&-#%!/&?!)-33%01&%3%!)&*%#&! 3-##&3"#&%1&!-!-*-(32%1&!+/%8&!)&!$&01&"#%$-(3"!-d"!%#--!)&!'#&3&'&3=9 N&+/-33"!%1!4-#+%01&"!%8&-()%1-.!%1'2(&!&()&'%3"#&.!/2#!-++-()"!'%1'"1%3&!'"(!1%!+3-++%!$-3")"1"0&%.!'"$/%&"("!(-1!4-#+%5 01&"!)&!8"(%5)&+3#-33"!+-'"()"!2(%!)&*-#+%!+3#2332#%!%)!%14-#".!/#"/#&"!/-#!1%!/%#3&'"1%#-!#&1-*%(8%!)&!%1'2(&!%+/-33&!%!1&*-11"! )&!3-##&3"#&"9!T-#!;2%(3"!#&02%#)%!&(*-'-!1-!&()%0&(&!)&!+"))&+6%8&"(-!-)!-+/-#&-(8%!)-&!/%8&-(3&d23-(3&.!01&!&()&'%3"#&!+"("! '%1'"1%3&!'"(+&)-#%()"!1%!#-+&)-(8%!)-11723-(3-!',-!,%!#&+/"+3%!%117&(3-#*&+3%e!+-!1%!#-+&)-(8%!>!1%!+3-++%!&(!'2&!&1!/%8&-(3-!,%! #&'-*23"!&1!+-#*&8&".!*&-(-!'"(+&)-#%3"!(-1!'%1'"1".!%13#&$-(3&!*&-(-!-+'12+"9!B-1!'"#+"!)-1!URRg!+"("!+3%3&!+*&12//%3&.!&(!%'5 '"#)"!'"(!01&!"#&-(3%$-(3&!#-0&"(%1&.!&()&'%3"#&!/%#3&'"1%#$-(3-!'"((-++&!%11%!*%123%8&"(-!)-&!+-#*&8&!)&!&(3-0#%8&"(-!+"'&"5 +%(&3%#&%e!>!&1!'%+"!)-117&()&'%3"#-!#-1%3&*"!%11%!("(!%23"+26@'&-(8%!-!)-117&()&'%3"#-!#-1%3&*"!%!6%$&01&-!-!$&("#&.!-(3#%$4&! (-11%!)&$-(+&"(-!)&!*%123%8&"(-!D!-!)-117&()&'%3"#-!#-1%3&*"!%11%!+%123-!$-(3%1-.!(-11%!)&$-(+&"(-!J9!C2-+37213&$%!)&$-(5 +&"(-!&("13#-!'"$/#-()-!&()&'%3"#&!+/-'&@'&!)-)&'%3&!%11%!'#"(&'&3=!&(!1&(-%!'"(!01&!&()&'%3"#&!23&1&88%3&!(-117&$/1-$-(3%8&"(-! )-1!J,#"(&'!J%#-!A")-1e!&(!/%#3&'"1%#-!/-#!)&%4-3-.!/"1$"(&3-.!DTJb!-!+'"$/-(+"!+"("!+3%3&!'%1'"1%3&!+&%!&!#-1%3&*&!3%++&!)&! "+/-)%1&88%8&"(-.!+&%!&()&'%3"#&!+/-'&@'&!)&!/#"'-++".!+&%!1-!/#-*%1-(8-j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b.!+&!#&6-#&+'"("!%1!3#&-((&"!URRl5URRV!-!+"("!+3%()%#)&88%3&!3#%$&3-!1%!/"/"1%8&"(-!-2#"/-%.!%1!'"(3#%#&"! )-01&!%((&!/#-'-)-(3&!&(!'2&!+&!23&1&88%*%!'"$-!/"/"1%8&"(-!+3%()%#)!1%!/"/"1%8&"(-!&3%1&%(%9 F%!@02#%!(-11%!/%0&(%!+-02-(3-!$"+3#%!01&!&()&'%3"#&!/#-+-(3&!(-1!+&+3-$%!)&!*%123%8&"(-!/-#!17%(("!URRg9!<(!%#%('&"(-! +"("!#%//#-+-(3%3&!&!(2"*&!&()&'%3"#&!/-#!&1!URRg!-)!&(!'"#+&*"!+"(!#%//#-+-(3%3&!01&!&()&'%3"#&!("(!)&!*%123%8&"(-9. W. !. S1&!&()&'%3"#&!)&!/#"'-++"!-!1-!/#-*%1-(8-!)&!3%1&!/%3"1"0&-!+"("!+3%3&!'%1'"1%3&!)%117]0-(8&%!N-0&"(%1-!)&!P%(&3=9.

(6) WV!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb (;<EBF9%@;%A97HE9I;=?B%I=?B%%GXXY%4%$7B?D=%;?@;D9E=C;%B%<=EE=;?@;D9E=C;% 1=@;DB%;?@;D9E=CB. &?@;D9E=C;%B%<=EE=;?@;D9E=C;. +!',#!-&./$%(!',#$%*$''!% . .'!-&./$%R!S !. )=CE97;EN%EHF=C;%. ". )=CE97;EN%KBC%F979EE;B%D;CD=79E=C;B%. #. #9<<=%@;%9??;%@;%A;E9%K=EB?I;97FB?EB%KBC<;%R Z''S. $. &?@;DB%@;%ABDDL;9;9%. %. &?@;DB%@;%@;KB?@B?I9%>7=:97B% #9<<=%@;%?9E97;EN%. &&. 1! !1&#!U% $"($Q,&)$/#.%."&$/#!)$/#&%"$Q&./!'&%R%V%S V[. 1=KBCEHC9%A9DD;?97B. V[65. J"/-#32#%!/-#!*%''&("!ATN!. V[6G. '"/-#32#%!/-#!*%''&("!%(3&(:2-(8%1-!op!lh%((&. V5[. !E;A;EN%M<;D9. V5[65. T-#'-(32%1-!+-)-(3%#&. V5[6G. P-)-(3%#&!'"(+&01&%3&!)&!6%#-!%33&*&3=!@+&'%. V5\%. (;EH9I;=?B%?HEC;I;=?97B. V5\65. T-#'-(32%1-!/-#+"(-!"4-+-. V5\6G. P"*#%//-+"!"!"4-+&!'"(+&01&%3&!)&!/-#)-#!/-+". V5\6P%. P"*#%//-+"!"!"4-+&!'"(+&01&%3&!)&!6%#-!%33&*&3=!@+&'%. V5Y V5Y65 V5Y6G VGX. %1=?<HF=%@;%97D=7 q!4-*&3"#&!(&)6,!-d"!62"#&!/%+3" q!4-*&3"#&!(&)6,!-d"!62"#&!/%+3"!'"(+&01&%3&!)&!4-#-!$-(" %!:;EH@;?B%97%8HF=. VGX65. q!62$%3"#&. VGX6G. q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l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hR5iQ!%((&. 15G#6G. q!#-+&)-(3&!'"(!P'"$/-(+"!J%#)&%'"!'"(!%1$-("!2(%!$&+2#%8&"(-!)&!'#-%3&(&(%.!+")&"!-!/"3%++&". 15G#6P. q!#-+&)-(3&!'"(!P'"$/-(+"!J%#)&%'"!&(!3-#%/&%!'"(!3-#%/&%!'"(!]JI&(&4&3"#-!5!+%#3%(&!. 15G#6]. q!#-+&)-(3&!'"(!P'"$/-(+"!J%#)&%'"!&(!3-#%/&%!'"(!3-#%/&%!'"(!4-3%541"''%(3-. <&!=6#. ?$,D 3,)9 !."8@:,).8.

(7) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Wg 15P# 15P#65 15]# 15]#65. =7F=?;EB O%++"!)&!#&'"*-#"!/-#!/"1$"(&3-!/-#!WRR9RRR!#-+&)-(3&!UR5iQ!%((& *;9:BEB O%++"!"+/-)%1&88%8&"(-!/-#!)&%4-3-!/-#!WRR9RRR!#-+&)-(3&!UR5iQ!%((&. 15]#6G. q!#-+&)-(3&!'"(!^&%4-3-!'"(!%1$-("!2(%!$&+2#%8&"(-!)-11%!I$"01"4&(%!S1&'%3%. 15]#6P. q!#-+&)-(3&!'"(!^&%4-3-!'"(!%1$-("!2(!-+%$-!)-11%!N-3&(%!. <&>=6> 15^# 15^#65 15_# 15_#65. ?$,D 3,)9 !%& (,+, V 1. O%++"!"+/-)%1&88%8&"(-!/-#!DTJb!/-#!WRR9RRR!#-+&)-(3&!hR5iQ!%((& &?EB>C9I;=?B%=<KB@97B%4%EBCC;E=C;= T-#'-(32%1-!)&!#&'"*-#&!'"(!)-0-(8%!+2/-#&"#-!%!kR!0&"#(&!/-#!#-+&)-(8%. <&?=6!. 7 ..8!%&!%&@&..&8)&!"8)! ++&D 9&8),!%&! ..&.+,)9 !%8@&"&3& $,!&)+,6$ + !:,$!EFF0FFF! (&+ )+&. <&?=6". 7 ..8!%&!8.:,% 3&99 9&8),!.+ )% $%&99 +8!$&"8D,$&!8$%&) $&!83+$,.863& !:,$!EFF0FFF!$,.&%,)+&. 15\#. (97HEB%)B?E97B. 15\#65. T-#'-(32%1-!)&!#&'"*-#&!#&/-323&!-(3#"!kR!0&"#(&!/-#!/%8&-(3&!/+&',&%3#&'&!$%00&"#-((&!!. <&$=6!. *0!@,%&8!%&!$&"8D,$&!:,$!: 9&,)+,!:.&"J& +$&"8!@ 66&8$,)),. <&$=6". 7 ..8!%&!$&"8D,$8!"8)!: +8386&,!:.&"J& +$&"J,!:,$!EFF0FFF!$,.&%,)+&!@ 66&8$,))&. <&$=6>. 7 ..8!%&!$&"8D,$8!"8)!: +8386&,!:.&"J& +$&"J,!:,$!EFF0FFF!$,.&%,)+&!@ 66&8$,))&. <&$=6# <&%= <&%=6! 1GX#. L!%&!7'M!.#&!%&@,..&!@ 66&8$,))&!"8)!: +8386&,!:.&"J& +$&"J,!:,$!$,.&%,)+& @,.4;*)+3*0,*.3:4 7 ..8!CNO!:,$!E0FFF!$,.&%,)+& #9<<=%@;%KCB<E9I;=?;%@;9>?=<E;D9%KBC%;FF9>;?;. 1GX#6G65. O%++"!)&!/#-+3%8&"(&!O]J!/-#!WRRR!#-+&)-(3&!+3%()%#)&88%3"!/-#!-3=!-!+-++". 1GX#6G6G. O%++"!)&!/#-+3%8&"(&!NAB!/-#!WRRR!#-+&)-(3&!+3%()%#)&88%3"!/-#!-3=!-!+-++". <!A=6!6". 7 ..8!%&!:$,.+ 9&8)&!P"8"838$%8::3,$!:,$!EFFF!$,.&%,)+&!.+ )% $%&99 +8!:,$!,+Q!,!.,..8. <!&= <!&=6&. B4C3,.;3,+C3+D,/4 7 ..8!%&!8.:,% 3&99 9&8),!:,%& +$&"8!:,$! .@ !:,$!EFF0FFF!$,.&%,)+&!/R5ES! ))&1. <!&=6!. 7 ..8!%&!8.:,% 3&99 9&8),!:,%& +$&"8!6 .+$8,)+,$&+,!:,$!EFF0FFF!$,.&%,)+&!/T<ES! ))&1. <!&=6". 7 ..8!%&!$&"8D,$8!&)!,+Q!:,%& +$&" !:,$!EFF!$,.&%,)+&!/F5EU! ))&1. 1GG#. &DEH<. <!!=6&. q!#-+&)-(3&!'"(!<'32+!&(!3-#%/&%!'"(!3-#%/&%!%(3&3#"$4"3&'%!5!)))!o!hRq!0&"#(&!)&!"++9. <!!=6!. ?$,D 3,)9 !&"+#.. 1GP#. &KBCEB?<;=?B. <!"=6&. q!#-+&)-(3&!'"(!</-#3-(+&"(-!'"(!%1$-("!2(%!$&+2#%8&"(-!)-1!T#"@1"!F&/&)&'"!. <!"=6!. ?$,D 3,)9 !&:,$+,).&8),. +!',#!-&./$%$(#$"/!%R*%S *5. +97HE9I;=?B%@B;%D;EE9@;?;%<H77U9<<;<EB?I9%@B779%KB@;9EC;9%@;%7;:BC9%<DB7E9. *G. +97HE9I;=?B%@B;%D;EE9@;?;%<H77U9<<;<EB?I9%@B779%FB@;D;?9%>B?BC97B. *P. +97HE9I;=?B%@B;%D;EE9@;?;%<H77U9<<;<EB?I9%@B77U9EE;A;EN%9F:H79E=C;97B%. *]. +97HE9I;=?B%@B;%D;EE9@;?;%<H77U9<<;<EB?I9%@B77U9EE;A;EN%@;9>?=<E;D9. +!',#!-&./$%$1./.)&1.%0&/!/-&!"&!%$*%$00&1&$/-!%. $"!#&+!%R0S 05G9. $8MD;B?I9%KCB<DC;EE;A9%89CF9DBHE;D9. 05G965. q!)&!&(&4&3"#&!)&!/"$/%!/#"3"(&'%!%!4#-*-33"!+'%)23"!G](3&%'&)&H. 05G96G. q!)&!+3%3&(-!%!4#-*-33"!+'%)23"!G](3&'"1-+3-#"1"H!. 05G96P. q!)&!]JI!&(&4&3"#&!("(!%++"'&%3&!%!4#-*-33"!+'%)23"!G](3&&/-#3-(+&*&H!. 05G96^. q!)&!&(&4&3"#&!+-1-33&*&!)-11%!#&'%/3%8&"(-!)-11%!+-#"3"("(%!%!4#-*-33"!+'%)23"!G](3&)-/#-++&*&H!. 05G96_. q!)&!)-#&*%3&!)&&)#"/&#&)&(&'&!%!4#-*-33"!+'%)23"!G](3&&/-#3-(+&*&H!. 05G96[. q!)&!]JI!&(&4&3"#&!%++"'&%3&!%!4#-*-33"!+'%)23"!G](3&&/-#3-(+&*&H!. 05G96\. q!)&!$%'#"1&)&!%!4#-*-33"!+'%)23"!G](3&4&"3&'&H!. 05G96Y. q!)&!:2"#"',&("1"(&!%!4#-*-33"!+'%)23"!G](3&4&"3&'&H!. 05G965X 7&?. J"+3"!$-)&"!/-#!2(&3=!/"+"1"0&'%!)&!%13#&!%(3&)-/#-++&*&!G](3&)-/#-++&*&H! EF4/,+2)8F:4//3G,+F;)2,F3.4+F4;+/4;G353+/)23,:3+4;)9,.3. 7&?6&. V8@: $+,"&: 9&8),!#+,)+&. 7&?6!. V8@: $+,"&: 9&8),!''*. 7&?6". ':,. !.8"& 3,. 7&?6"6&. ':,. !.8"& 3,!:,$!,)+,!6,.+8$,. 7&?6"6!. ':,. !.8"& 3,!:,$! $, !%&!#+,)9. 7&?6"6". ':,. !.8"& 3,!:,$!@ "$8 $, !%&!&)+,$D,)+&!,!.,$D&9&!.8"& 3&. c&02#%!h!S1&!&()&'%3"#&!/-#!17%(("!URRg.

(8) UR!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb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`(%! /#&$%! '"$/1&5 '%3-88%!)-#&*%!)%11%!'#&3&'&3=!)&!-+/#&$-#-!01&!"4&-33&*&.!&!$-3")&!-)!&!#&+213%3&!%33-+&!)%1!/%#3-!)-1!+-#*&8&"!+"'&%1-!'"(!2(! 1&(02%00&"!',-!%44&%!2(!'-#3"!0#%)"!)&!/#-'&+&"(-!-!+3%()%#)&88%8&"(-9!<((%(8&3233"!+21!*-#+%(3-!+"'&%1-!$%('%!2(%!/#-'&+%! )-@(&8&"(-!-!'1%++&@'%8&"(-!)-11-!Z/%3"1"0&-[!+"'&%1&!-!)-11-!/#-+3%8&"(&!%)!-++-!'"11-0%3-e!+-!&(6%33&!+21!*-#+%(3-!+%(&3%#&"! &1!4&+"0("!>!'-#3%$-(3-!-+/#-++"!)%11%!/#-+-(8%!)&!2(%!'-#3%!/%3"1"0&%!"!$%1%33&%.!'2#%4&1-!&(!$%(&-#%!+"+3%(8&%1$-(3-! +3%()%#)&88%3%!0#%8&-!%1!0#%()-!1%*"#"!+'&-(3&@'"!-!1%!-1%4"#%8&"(-!)&!/#"3"'"11&!'1&(&'&!)&!#&6-#&$-(3&.!+21!*-#+%(3-!+"'&%1-! +&!6%!#&6-#&$-(3"!%!+&32%8&"(&!)&!6#%0&1&3=!+/-++"!("(!6%'&1$-(3-!'1%++&@'%4&1&9!S1&!&(3-#*-(3&!',-!(-!+-02"("!+"("!%!1"#"!*"13%! /"'"!+3%()%#)&88%4&1&9!<1!+&+3-$%!)&!r-16%#-!#&'"("+'-!%!3233%!1%!/"/"1%8&"(-!1%!0%#%(8&%!)&!%1'2(&!)&#&33&!-++-(8&%1&e!&!F&*-11&! -++-(8&%1&!)&!%++&+3-(8%!-)!&!F&*-11&!-++-(8&%1&!/-#!1-!/#-+3%8&"(&!+"'&%1&!#%//#-+-(3%("!1%!+/-'&@'%!3#%)28&"(-.!/-#!&!#&+/-33&*&! %$4&3&.!)-11-!0%#%(8&%!)-1!'&33%)&(".!"**-#"!)-&!)&#&33&!+"'&%1&!)%!;2-+3&!-+&0&4&1&9!P-!+21!*-#+%(3-!+%(&3%#&"!3%1&!)&#&33&!+"("! -+/1&'&3%$-(3-!)-@(&3&!%33#%*-#+"!&!F-%.!+2!;2-11"!+"'&%1-.!&(*-'-.!&!F&*-%+!+"("!%('"#%!&(!6%+-!)&!)-3-#$&(%8&"(-!-!)-@(&5 8&"(-!)%!/%#3-!)-1!0"*-#("9!`(%!/#-'&+%!%#3&'"1%8&"(-!-!)-@(&8&"(-!)-&!F&*-%+!#&+213%!/-#L!)&!/%#3&'"1%#-!&$/"#3%(8%!(-11%! )-@(&8&"(-!)&!/"++&4&1&!&()&'%3"#&!-d"!+3%()%#)!+"'&%1&9 ]13#%!'#&3&'&3=!>!#%//#-+-(3%3%!)%11%!$%('%(8%!)&!2(!:2++"!&(6"#$%3&*"!+"'&%1-.!%(',-!%!1&*-11"!(%8&"(%1-.!)&!)%3&!)%!'2&! /"3-#!%33&(0-#-!/-#!-+3#%##-!1-!&(6"#$%8&"(&9!O%1-!'#&3&'&3=!>!&(!6%+-!)&!+2/-#%$-(3"!0#%8&-!%11%!#-%1&88%8&"(-!)&!2(!b++-#*%5 3"#&"!#-0&"(%1-!+"'&%1-!',-!/"++%!$-33-#-!&(!#-3-!&!)&*-#+&!b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gdgg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lh!%((&9!P"("!&("13#-!'%1'"1%3&!%1'2(&!&()&'%3"#&!)&!3&/"!/&?!;2%1&3%3&*"!)-1!+-#*&8&".!;2%1&!1%!/-#'-(32%5 1-!)&!'%+&!'"$/1-++&!/-#!/#"*-(&-(8%!GT2(3"!`(&'"!)&!]''-++"!"!T2(3"!<(+&-$-H!-!/-#!+"00-33"!+-0(%1%3"#-!G23-(3-.!6%$&1&%#-.! $-)&'".!+-#*&8&999H9!T-#!;2%(3"!#&02%#)%!&(*-'-!1%!/#-+%!&(!'%#&'"!+"("!+3%3-!'%1'"1%3-!1-!*%#&-!/-#'-(32%1&!)&!%33&*%8&"(-!)-&! +-#*&8&9!<(!/%#3&'"1%#-!+&!6%!#&6-#&$-(3"!%&!+-02-(3&!+-#*&8&e f! N-+&)-(8%!P%(&3%#&%!]++&+3&3%!3-$/"#%(-%j f! N-+&)-(8%!P%(&3%#&%!]++&+3&3%!/-#$%(-(3-j f! J-(3#"!^&2#("j f! ]++&+3-(8%!^"$&'&1&%#-!<()&#-33%d]PP9!c]A<F<]NI!>!17&(3-#*-(3"!)"$&'&1&%#-!&(!6"#$%!&()&#-33%!6"#(&3"!!3#%$&3-!%++&5 +3-(3-!6%$&1&%#-!G4%)%(3-Hj f! ]++&+3-(8%!^"$&'&1&%#-!<()&#-33%!d]FONI!cbNAI!#&'"$/#-()-!+&%!17]^<!&()&#-33%!6"#(&3%!3#%$&3-!+-#*&8&"!!/#&*%3".!',-! 17]^<!&()&#-33%!6"#(&3%!3#%$&3-!'"(3#&423"!/-#!17%++&+3-(8%!#-+%!)%!!2(!6%$&1&%#-j f! ]++&+3-(8%!^"$&'&1&%#-!^&#-33%!>!17%++&+3-(8%!)"$&'&1&%#-!6"#(&3%!&(!6"#$%!)&#-33%!)%1!+-#*&8&"!/2441&'"!!G]+15J"$2(-Hj f! ]FON<!PIN_<a<.!("(!'7>!2(%!+/-'&@'%!$%!'"$/#-()-!3233-!1-!%13#-!3&/"1"0&-!!)&!+-#*&8&!("(!#&'"$/#-+&!(-11-!'"1"((-! /#-'-)-(3&9 O%1&!&()&'%3"#&!-1%4"#%3&!)%1!+-33"#-!)&!<(3-0#%8&"(-!P"'&"+%(&3%#&%!-!B"(!%23"+26@'&-(8%!-!+"("!+3%3&!&$/1-$-(3%3&!3#%5 $&3-!17%//1&'%3&*"!#-1%3&*"!%1!$"(&3"#%00&"!)-1!6"()"!/-#!1%!("(!%23"+26@'&-(8%9!I++-()"!(2"*&!&()&'%3"#&!("(!+"("!"00-33"! )&!*%123%8&"(-!/-#!;2-+3"!%(("9 T-#!17%#-%!)-)&'%3%!%!6%$&01&-!-!$&("#&!GDUUH!+"("!+3%3&!'%1'"1%3&!&()&'%3"#&!#&02%#)%(3&!&!$&("#&!62"#&!6%$&01&%!GDUU9WH.!"*5 *-#"!&1!3%++"!)&!$&("#&!62"#&!6%$&01&%!"0(&!WRRR!#-+&)-(3&!GDUU9W9WH.!'"(!1%!/-#'-(32%1-!)&!)-33%01&"!)&!$&("#&!&(!%6@)"!-!$&("#&! %''"13&!(-11-!+3#2332#-.!-!%&!$&("#&!+3#%(&-#&!&(!%6@)"!6%$&1&%#-!GDUU9UH.!'"(!1%!/-#'-(32%1-!)&!)-33%01&"!)&!$&("#&!+3#%(&-#&!&(! %6@)%$-(3"!-!$&("#&!+3#%(&-#&!("(!%''"$/%0(%3&!&(!%6@)"!6%$&1&%#-9!C2%()"!2(!$&("#-!*&-(-!%11"(3%(%3"!)%1!/#"/#&"!(2'1-"! 6%$&01&%#-!+2!)&+/"+&8&"(-!)-1!0&2)&'-!'&!3#"*&%$"!+&'2#%$-(3-!)%*%(3&!%)!2(!+&32%8&"(-!0&2(3%!%11%!6%+-!)&!("(!#-'2/-#"!-! ;2&()&!3%1-!/#"**-)&$-(3"!>!&()&'%3&*"!)-1!0#%)"!)&!6%11&$-(3"!)&!3233&!&!/"++&4&1&!&(3-#*-(3&!+"'&%1&!',-!/"3-*%("!-++-#-!%33&5 *%3&!/#&$%!)&!3%1-!)-'&+&"(-9!<(!;2-+3"!+-(+"!17&()&'%3"#-!#-1%3&*"!%1!3%++"!)&!%11"(3%(%$-(3"!)-&!$&("#&!>!+3%3"!'"(+&)-#%3"!.

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gj!&(!/%#3&'"1%#-!+"("!+3%3&!'%1'"1%3&e f! 1%!/-#'-(32%1-!)&!#&'"*-#&!#&/-323&!/-#!/%3"1"0&-!/+&',&%3#&',-!GJWVO9WHj f! &1!(2$-#"!$-)&"!)&!#&'"*-#&!#&/-323&!/-#!/%8&-(3-!/+&',&%3#&'"!GJWVO9UHj f! &1!3%++"!)&!#&'"*-#"!/-#!/%3"1"0&-!/+&',&%3#&',-!/-#!$%00&"#-((&!GJWVO9kHj f! &1!3%++"!)&!#&'"*-#"!/-#!/%3"1"0&-!/+&',&%3#&',-!/-#!$&("#-((&!GJWVO9QHj f! 1%!/-#'-(32%1-!)&!OPb!+2&!#&'"*-#&!'"(!/%3"1"0&-!/+&',&%3#&',-!/-#!#-+&)-(3&!GJWVO9hH9 T-#!;2%(3"!#&02%#)%!&(*-'-!1%!*%123%8&"(-!)-117&(3-0#%8&"(-!3#%!"+/-)%1-!-!3-##&3"#&"!GJWlOH.!+"("!+3%3&!&$/1-$-(3%3&! %1'2(&!&()&'%3"#&!&()&#-33&.!/&?!/#"/#&%$-(3-!+%(&3%#&.!3#%!'2&!1%!/-#'-(32%1-!)&!#&'"*-#&!'"(!)-0-(8%!+2/-#&"#-!%!kR!0&"#(&! &(!;2%1+&%+&!+3#2332#%!"+/-)%1&-#%!GJWlO9WH.!&1!3%++"!)&!)&$&++&"(&!'"(!%33&*%8&"(-!)&!]^<!GJWlOH!-!3%++"!)&!"+/-)%1&88%8&"(-! +3%()%#)&88%3"!)-&!#&'"*-#&!"#)&(%#&!$-)&'&!"13#-!+"01&%!GJWlO9kH9!<(!/%#3&'"1%#-!1%!/-#'-(32%1-!)&!#&'"*-#&!$%00&"#-!)&!kR! 0&"#(&!/-#$-33-!)&!$&+2#%#-!&()&#-33%$-(3-!("(!+"1"!17-6@'%'&%!)-11-!'2#-!3-##&3"#&%1&.!$%!%(',-!1%!'"(3&(2&3=!%++&+3-(8&%1-! 3#%!"+/-)%1-!-!+-#*&8&"!+"'&"5+%(&3%#&e!2(!-1-*%3"!(2$-#".!&(6%33&.!)&!#&'"*-#&!+2/-#&"#-!%!k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d8"(-5)&+3#-33"e!'&L!/2L!-++-#-!)"*23"!%)!2(%!'%33&*%!"!&('"$5 /1-3%!'"$/&1%8&"(-!)-1!'%$/"!)&!#&6-#&$-(3"!(-11%!+',-)%!)&!)&$&++&"(-!"+/-)%1&-#%9!P-!+&!%(%1&88%!/-#!17%(("!URRg!1%!$"5 )%1&3=!)&!)&$&++&"(-!"+/-)%1&-#%!&1!gk.QRq!%**&-(-!3#%$&3-!)&$&++&"(-!"#)&(%#&%.!$-(3#-!)-1!#-+3%(3-!l9lq!)&!)&$&++&"(&!+"1"! 17W.ikq!G"**-#"!ilW!'%+&H!#&+213%!%*-#-!2(%!)&$&++&"(-!'"(!%33&*%8&"(-!)&!]^<.!17V.ikq!,%!2(%!)&$&++&"(-!'"(!"+/-)%1&88%8&"(-! )"$&'&1&%#-.!&1!Q9kgq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kQ! P)Pd8"(-5)&+3#-33"! )-1! +&+3-$%! +%(&3%#&"! 3"+'%("! &(! "#)&(-! )&! ]8&-()%!P%(&3%#&%9!P&!>!&(6%33&!#&3-(23"!(-'-++%#&"!)"3%#-!&1!$%(%0-$-(3!+%(&3%#&"!-!&!)&#-33"#&!)-11-!%8&-()-!)-11"!+3-++"! +3#2$-(3"!)&!68D,$) )",!/-#!1-!P)Pd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i!&1!+&+3-$%!)&!*%123%8&"(-.!+&%!%8&-()%1-!',-!)&!8"(%5)&+3#-33".!>!%''-++&4&1-!/-#!3233&!01&!"/-#%3"#&!-)! &1!$%(%0-$-(3!+%(&3%#&"!3#%$&3-!/%++r"#)!*&%!r-4!%1!+-02-(3-!&()&#&88"!,33/edd#-/"#39+++2/9&39!^%!1201&"!URRV!&!)%3&!#-1%3&*&! %11-!]8&-()-!P%(&3%#&-!+"("!%''-++&4&1&!%(',-!%&!'&33%)&(&!+21!+&3"!,33/eddrrr9*%123%8&"(-+%(&3%3"+'%(%9+++2/9&39.

(10) UU!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(11) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Uk.

(12) UQ!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(13) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Uh.

(14) Ul!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(15) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Ui.

(16) UV!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(17) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!Ug.

(18) kR!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(19) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!kW.

(20) kU!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(21) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!kk.

(22) kQ!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(23) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!kh.

(24) kl!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(25) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!ki.

(26) kV!\!T]NOI!<!5!<F!P<POIA]!^<!_]F`O]a<bBI!^IFF]!TINcbNA]BJI!^IFFI!P)PdabBI5^<PONIOOb.

(27) %!'2#%!)&!P%4&(%!B23&!-!P%#%!D%#+%(3&!\!kg.

(28)

Riferimenti

Documenti correlati

● Con mail del 3 giugno 2020 ho provveduto a trasmettere l’aggiornamento del piano degli acquisti di beni e servizi a seguito della deliberazione delle variazioni di

1.2 Esito complessivo delle attività previste nel Piano della Performance 2020 Per l’anno 2020 questa Direzione Generale ha raggiunto appieno tutti gli obiettivi

Nel grafico sono riportati i risultati dell'indagine di clima interno svolta negli anni 2010 (prima colonna) e 2012 (seconda colonna).... INDAGINE DI CLIMA

Nel grafico sono riportati i risultati dell'indagine di clima interno svolta negli anni 2010 (prima colonna) e 2012 (seconda colonna).... La mia azienda incoraggia cambiamenti

Recentemente sono stati pubblicati tre rapporti sui sistemi sa- nitari regionali/provinciali che, in modo diretto o indiretto, sono collegati al tema della valutazione

• Grado di salute o di recupero: remissione, status funzionale, preservazione della mammella, outcome correlati alla chirurgia conservativa.. PROCESSO

Organizzazione dei servizi assistenziali (dimensione B): raccoglie indicatori relativi ai Piani di Assistenza Individuale (PAI), che costituiscono lo strumento cardine per la

•Nell’esperienza CUR già attive le chiamate improprie sono circa il 53% di quelle entranti nel PSAP1; in media quindi viene passato al secondo livello solo il 47% delle chiamate