The e-mail The e-mail
Although composing an e-mail message is still based on the basic rules of writing a business letter, it has its own rules, known as ‘netiquette’
meant as ‘the etiquette of the
Net’.
e-mail features:
e-mail features:
1) it is more informal;
2) don’t capitalise everything, otherwise you sound impolite;
3) write concise messages and avoid
unimportant details: go straight to the point;
4) use informal salutations and complimentary closes.
Prefer ‘Dear David’, and ‘Regards’ or ‘Best wishes’.
Exercise 1 Exercise 1
Look at the e-mail on the following slide and answer these questions:
1 Who is the sender?
2 Who is the receiver?
3 When was the message sent?
4 What’s the name of the motorbikes?
5 What does Gloria want Rick to do?
Exercise 1
Exercise 1
Exercise 2 Exercise 2
Complete an e-mail page with the data given in scrambled order:
- Ian
- Paris Fair
- I’m glad to tell you that I’ll be at the fair, even if only from Friday onwards.
- [email protected] - Hi Sara
- See you at the stand then.
- All the best
Exercise 3 Exercise 3
Complete an e-mail page with the information given:
On 12th May 2008 at 5.15pm Kim Peterson, the Chief Buyer at Compuserve, sends a message to Alfredo Gonzales (Sales Assistant at SemiConductors) informing him that the goods received are not what he had ordered – 60 boxes of art.no.12 and art.no.22.
He asks Gonzales to send the correct items and to collect the wrong ones.
