MATRICE CITAZIONI
a. b. c. d. e. f. g. h. i. l. m. n. o. p. q. r. s. t. u. v.
a. 0 0 9 0 7 0 0 6 0 8 6 2 4 2 5 0 0 0 0 0
b. 0 0 15 7 12 9 6 6 9 5 3 4 5 2 3 2 9 4 2 2
c. 9 15 0 0 11 0 0 3 0 3 3 3 3 0 0 0 0 0 0 0
d. 0 7 0 0 5 5 0 5 0 5 4 0 3 1 2 4 0 0 1 3
e. 7 12 11 5 0 0 0 0 0 0 0 0 2 2 0 0 0 0 0 0
f. 0 9 0 5 0 0 0 6 0 4 2 0 3 0 1 0 0 0 0 0
g. 0 6 0 0 0 0 0 3 2 1 3 1 1 0 1 3 4 2 1 2
h. 6 6 3 5 0 6 3 0 0 3 2 0 3 1 0 0 0 0 0 0
i. 0 9 0 0 0 0 2 0 0 2 2 2 3 1 2 2 0 0 2 3
l. 8 5 3 5 0 4 1 3 2 0 0 0 1 0 0 0 0 0 0 0
m. 6 3 3 4 0 2 3 2 2 0 0 0 1 1 0 0 0 0 0 0
n. 2 4 3 0 0 0 1 0 2 0 0 0 1 2 0 0 0 0 0 0
o. 4 5 3 3 2 3 1 3 3 1 1 1 0 1 0 0 0 0 0 0
p. 2 2 0 1 2 0 0 1 1 0 1 2 1 0 0 0 0 0 0 0
q. 5 3 0 2 0 1 1 0 2 0 0 0 0 0 0 0 0 0 0 0
r. 0 2 0 4 0 0 3 0 2 0 0 0 0 0 0 0 0 0 1 5
s. 0 9 0 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0
t. 0 4 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 1
u. 0 2 0 1 0 0 1 0 2 0 0 0 0 0 0 1 0 0 0 0
v. 0 2 0 3 0 0 2 0 3 0 0 0 0 0 0 5 0 1 0 0
Legenda: a. CHURCHILL GA, 1985, V22, P103, J MARKETING RES b. ANDERSON E, 1987, V51, P76, J MARKETING c. CRAVENS DW, 1993, V57, P47, J MARKETING d. BEHRMAN DN, 1984, V48, P9, J MARKETING e. OLIVER RL, 1994, V58, P53, J MARKETING
f. CHURCHILL GA, 1979, V16, P64, J MARKETING RES g. ANDERSON JC, 1988, V103, P411, PSYCHOL BULL h. GERBING DW, 1988, V25, P186, J MARKETING RES
i. BEHRMAN DN, 1982, V10, P355, J BUS RES l. NUNNALLY JC, 1978, PSYCHOMETRIC THEORY m. JOHNSTON MW, 1990, V27, P333, J MARKETING RES
n. DWYER FR, 1987, V51, P11, J MARKETING o. SPIRO RL, 1990, V27, P61, J MARKETING RES p. WEITZ BA, 1986, V50, P174, J MARKETING q. CHURCHILL GA, 1997, SALES FORCE MANAGEME r. BROWN SP, 1993, V30, P63, J MARKETING RES s. BABAKUS E, 1996, V13, P345, INT J RES MARK t. ARMSTRONG JS, 1977, V14, P396, J MARKETING RES u. CHURCHILL GA, 1979, V7, P25, J BUS RES
v. BROWN SP, 1994, V58, P70, J MARKETING