28-29 July, 2016 Massachusetts college of art and design, Boston, usa
The 20 th dmi: Academic Design Management
Conference Proceedings
design research Meets design Practice
Inflection Point
This conference proceedings version was produced on 20 July 2016
Cover and conference identity design by DMI
Proceedings compiled by Emily Bova | emilybova.weebly.com
©2016 DMI and the Authors. All rights reserved
ISBN 978-‐0-‐615-‐99152-‐8
Published by the Design Management Institute 38 Chauncy Street, Boston, MA
Suite 800
Boston, MA 02111 USA
The Design Management Institute (DMI) is an international membership organization that connects design to business, to culture, to customers—
and to the changing world. Founded in 1975, DMI brings together educators, researchers, designers, and leaders from every design discipline, every industry, and every corner of the planet to facilitate transformational
organizational change and design driven innovation. DMI focuses its mission in three areas: education, design valuation and connection.
The 20th DMI: Academic Design Management Conference:
Design Research Meets Design Practice at the Inflection Point was hosted by the Massachusetts College of Art and Design and organized by DMI
LEGAL NOTICE: The publisher is not responsible for the use which might be made of the following information.
Carole Bilson, President, DMI
Chris Hancock, Conference Program Coordinator
CONFERENCE HOST
Massachusetts College of Art and Design
DMI Leadership
Jerry Kathman, Chair, DMI Board, President/CEO, LPK
Bob Schwartz, Vice Chair, DMI Board, General Manager, Global Design & User Experience, GE Healthcare
Carole Bilson, President, Design Management Institute
Iain Aitchison, Chair DMI Advisors, Programme Director Glasgow School of Art
DMI Founder
William J. Hannon, Professor Emeritus, Massachusetts College of Art and Design
CONFERENCE ADVISORY COMMITTEE
Cai Jun, Professor, Department of ID and Director, Design Management Research Lab/Art &
Science Research at Center Academy of Arts & Design, Tsinghua University Christi Zuber, Founder, Innovation Consultancy, Kaiser Permanente
Craig Vogel, Associate Dean and Director, Center for Design Research and Innovation in the College of Design Architecture, Art and Planning (DAAP), University of Cincinnati
Eric Anderson, Co-‐Founder & Co Director of the Integrated Innovation Institute; Associate Dean, College of Fine Arts, Carnegie Mellon
Iain Aitchison, Director PLAN; Program Director, Institute of Design Innovation, The Glasgow School of Art
Jeanne Liedtka, D.B.A., Professor of Business Administration, Darden Business School, University of Virginia
Lorraine Justice, Ph.D., Dean, College of Imaging Arts and Sciences, Rochester Institute of Technology
Matthew Kressy, Director, MIT Integrated Design & Management, Massachusetts Institute of Technology (MIT)
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